OK, so I think I've read most of the posts on this site, lots of great info, but I'm at a loss.
Here is what I have - Efel Symphony model 491.64 Propane
Problem - this thing won't stay on! Pro's have been up twice in 3 years, cleaned both times and replaced thermocouple both times, one time they did thermocouple and the safety switch. Last for a bit...but over the course of 3 years in the house I have had 4 new thermocouples, it's been cleaned plenty...and I keep having issues with it starting up, staying on and recently sooting completely up after 5 minutes of use after a full on cleaning.
Here is what I've done - Fully cleaned (every nook!), removed burner tube and cleaned (looked like one tube was barely lite...now it roars!), cleaned up pilot, thermocouple, igniter. Took logs out and left out b/c one is broken so wanted to see how it burned without.
So far I have a nice flame, pilot stays on with flame on high, with logs out and burner cleaned I'm not getting any soot...but it stays on for 5 to 25 minutes, then cuts. When this thing is going good it will stay on for hours and heat up the entire house, I love it...but it is so much work!!
Any guesses on what it could be? Propane tank is full. Any help would be greatly appreciated...tired of $300 service calls to have it cleaned and a new thermo...any clue why thermo's might be going so quick as well???
Thanks in advance for any help, much appreciated
Ray
Here is what I have - Efel Symphony model 491.64 Propane
Problem - this thing won't stay on! Pro's have been up twice in 3 years, cleaned both times and replaced thermocouple both times, one time they did thermocouple and the safety switch. Last for a bit...but over the course of 3 years in the house I have had 4 new thermocouples, it's been cleaned plenty...and I keep having issues with it starting up, staying on and recently sooting completely up after 5 minutes of use after a full on cleaning.
Here is what I've done - Fully cleaned (every nook!), removed burner tube and cleaned (looked like one tube was barely lite...now it roars!), cleaned up pilot, thermocouple, igniter. Took logs out and left out b/c one is broken so wanted to see how it burned without.
So far I have a nice flame, pilot stays on with flame on high, with logs out and burner cleaned I'm not getting any soot...but it stays on for 5 to 25 minutes, then cuts. When this thing is going good it will stay on for hours and heat up the entire house, I love it...but it is so much work!!
Any guesses on what it could be? Propane tank is full. Any help would be greatly appreciated...tired of $300 service calls to have it cleaned and a new thermo...any clue why thermo's might be going so quick as well???
Thanks in advance for any help, much appreciated

Ray