Englander/TimberRidge 55-TRPIP Issue

[scottgen20]

Hi Everyone,

I emailed Englander earlier today but thought I'd post here in the meantime to see if anyone had any ideas.

This is my 1st year with a pellet stove.. I'm accustomed to burning cord wood but moved into a new house and installed a 55-TRPIP.

I did the dry run described in the manual and then fired it up to test out the stove last night. The stove is acting odd and I'm not quite sure what is causing the problem. When 1st lighting everything seems to be working normally - The exhaust blower is activated and the stove starts feeding pellets a few at a time into the burn pot. I see the igniter glow and then within 10 minutes or so, the fire starts. At this point, the fire is large, reaching out of the burn pot to the top baffle. For the next 1-2 minutes there is a tall fire and I can feel the radiant heat being generated by the stove. Shortly after the flame height is greatly reduced - it doesn't even make it past the top of the burn pot. This occurs on any heat/fan setting - even at 9/9. If I stand over the stove, I can see a flame in the burn pot, but it is very small. The only other thing I see through the viewing window is pellet embers flying out of the burn pot. The heat being produced during this time is lukewarm. It seems as though no matter if the control settings are set at 1/1 or 9/9, the flame height and heat output remain the same - very low.

I thought about trying to manipulate the pellet feed and air burn settings by using the 3 bottom buttons on the control board, but as I understand it, these are only applicable at the low heat settings. The issue with my stove seems to be at any setting.

What size flame should I expect to see? Looking at videos online, I would expect to see some type of healthy flame. Just to recap, during the ignition process, there is a healthy flame and the unit produces immediate heat.. Once the startup process completes, the flame falls below the rim of the burn pot and the heat output dies off no matter what the setting, even on 9/9.

Any advice would be greatly appreciated.

Thanks so much!
Scott

 

[BrotherBart]

How long are you letting the stove settle in when you change the heat setting?

 

[scottgen20]

Hi! On startup yesterday, I started the stove on 3 and waited for about 15 minutes. I then increased and set it to 5 and let it run for another 15 minutes, then increased to 9 for about 30 minutes. The flame height did not change much during this period, only the blower speed.

 

[BrotherBart]

Set it on 5 and 5 and give it 30 minutes or more and see what happens. Takes a while for the pellet feed to increase after you make the change. And too high a blower setting is gonna make for cooler air coming out of it.

At start up it has a high feed rate to fill the burn pot and get it going.

 

[scottgen20]

Okie doke.. I set to 5 and here are the results - not sure if this is normal or not, let me know what you think.. 1st picture is the startup fire. 2nd picture is after running for 30 minutes on 5/5.

Thanks!

 

[mithesaint]

The best thing to do right now is to read the manual thoroughly again. I'm not sure about your stove, but on my Englander, the start up settings are 5-5, no matter what you set the buttons at. Once the start up period is over, then it reverts to whatever setting you have put in.

What are the three bottom numbers currently set at?

The fire at start up looks normal. The fire at the 30 minute point could very well be normal. At the 30 minute point, the room air blower should be blowing warm air into the room. Is it? What pellets are you using?

Is the stove new? Is the jumper in place? Have you hooked up a thermostat?

 

[Dustin]

I second the thermostat jumper comment.. I have only had an englander for a short while, but from what I read here, it sounds like after startup, the stove is going into idle, as if the thermo would not be calling for heat?

 

[ericofmaine]

I thought about trying to manipulate the pellet feed and air burn settings by using the 3 bottom buttons on the control board, but as I understand it, these are only applicable at the low heat settings. The issue with my stove seems to be at any setting.

I actually believe with the newest stoves that the bottom 3 buttons affect all heat ranges, not just settings 1-3. I believe Mike from Englander, who posts on here frequently, stated that in another thread recently.

Eric

 

[AddictiveStew]

Seems a bit low compared to the Englander I used to have. I could be wrong. Maybe it's getting too much air and burning through the pellets faster? Are you going through a lot of pellets?

 

[stoveguy2esw]

the bottom settings on the IP (and all top feed units we produce) affect the whole table not just low. what are the settings at the bottom currently on this unit? they should be 4-4-1

 

[scottgen20]

Hi Everyone,

Sorry for the late reply.. I just double checked - the thermostat jumper is still in place. I also checked the bottom settings, the are 4,4,1.

Thanks,
Scott

 

[stoveguy2esw]

ok, good deal, now could you describe the exhaust run for me, it may have some "play" in this issue, also are you pulling outside intake air?

 

[scottgen20]

Hey Mike,

Yes sir.. It is a standard Duravent Pellet kit. Appliance connector, followed by a 45 degree elbow (I've got a corner install), a straight run through the wall to a cleanout, then the standard 4' run up the outside of the house. Inside seams are sealed with high temp caulk and then foil tape. OAK is installed and ducted outside through the wall as well, it goes from the back of the stove and through the wall to the OAK termination cap.

Anything else, please let me know!

Thanks,
Scott

 

[stoveguy2esw]

Hey Mike,

Yes sir.. It is a standard Duravent Pellet kit. Appliance connector, followed by a 45 degree elbow (I've got a corner install), a straight run through the wall to a cleanout, then the standard 4' run up the outside of the house. Inside seams are sealed with high temp caulk and then foil tape. OAK is installed and ducted outside through the wall as well, it goes from the back of the stove and through the wall to the OAK termination cap.

Anything else, please let me know!

Thanks,
Scott

scott,

i sent you a PM with my contact informatiomn at the office, im only in for about another 45 minutes today but if you arent able to get to me today i'll be back in the office monday

 

[Tails1]

Hi Everyone,

I emailed Englander earlier today but thought I'd post here in the meantime to see if anyone had any ideas.

This is my 1st year with a pellet stove.. I'm accustomed to burning cord wood but moved into a new house and installed a 55-TRPIP.

I did the dry run described in the manual and then fired it up to test out the stove last night. The stove is acting odd and I'm not quite sure what is causing the problem. When 1st lighting everything seems to be working normally - The exhaust blower is activated and the stove starts feeding pellets a few at a time into the burn pot. I see the igniter glow and then within 10 minutes or so, the fire starts. At this point, the fire is large, reaching out of the burn pot to the top baffle. For the next 1-2 minutes there is a tall fire and I can feel the radiant heat being generated by the stove. Shortly after the flame height is greatly reduced - it doesn't even make it past the top of the burn pot. This occurs on any heat/fan setting - even at 9/9. If I stand over the stove, I can see a flame in the burn pot, but it is very small. The only other thing I see through the viewing window is pellet embers flying out of the burn pot. The heat being produced during this time is lukewarm. It seems as though no matter if the control settings are set at 1/1 or 9/9, the flame height and heat output remain the same - very low.

I thought about trying to manipulate the pellet feed and air burn settings by using the 3 bottom buttons on the control board, but as I understand it, these are only applicable at the low heat settings. The issue with my stove seems to be at any setting.

What size flame should I expect to see? Looking at videos online, I would expect to see some type of healthy flame. Just to recap, during the ignition process, there is a healthy flame and the unit produces immediate heat.. Once the startup process completes, the flame falls below the rim of the burn pot and the heat output dies off no matter what the setting, even on 9/9.

Any advice would be greatly appreciated.

Thanks so much!
Scott

I am having exactly the same issue as above. This is my first year with a pellet stove. I bought the Timberridge 55-TRPIP from Canadian Tire. Installed it by the book, exhaust out the wall then from a tee up the wall 5 feet to a 90 and a 45 elbow with screen. Used the exhaust kit mentioned in the stoves installation manual. Also have outside air kit installed. Nothing blocked. Auto start works fine and am currently using LG pellets.

The stove was shipped with the burn pot missing which the manufacturers support sent me another.

The above poster never indicated how he resolved this.

Hopefully this bumps thread to top so people see it.

Any help would be much appreciated.

 

[BrotherBart]

Any time you change the feed rate up or down it takes a few minutes for the stove to react. The amount of pellets in the auger already needs to clear before the new volume is delivered to the burnpot.

Turn it up and wait a few minutes and see what happens.

 

[Tails1]

Any time you change the feed rate up or down it takes a few minutes for the stove to react. The amount of pellets in the auger already needs to clear before the new volume is delivered to the burnpot.

Turn it up and wait a few minutes and see what happens.

Thank you for replying, however turning up the temperature setting does not make a difference, even at 9 and waiting for over 45 mins. The fire remains below the top of the burn pot and there is insufficient heat.

The auger is working as I can hear it however it does not reliably drop pellets every time it turns.

There are three buttons on the bottom of the control interface and they were set to 1-4-1. I went ahead and raised the "low burn" feed to 3 and now on startup it completely fills the burn pot to over flowing by the time it lights. It burns hot on this full burn pot until it burns down then STILL starves for fuel.

Combustion seems to be good with no smoke from the exhaust, glass remains clear and ashes are light brown.

It would seem that the stove is going into low burn/idle mode even though the thermostat circuit remains closed. (the thermostat terminals are jumpered out)

 

[BUBIBEAR]

Is your stove running in the right mode ?

 

[Tails1]

Is your stove running in the right mode ?

If you are referring to either hi/low mode or on/off (factory default) it is in on/off mode. The stove should not be dropping to low/idle ever during any portion of the operating cycle I wouldn't think.

 

[BUBIBEAR]

What I was asking about is. All my stoves have a specific run mode. Modes can be either ,1 2 3 or 4 or on some models they are A B C and D .call ENGLANDER they will give you the correct mode number or letter .

 

[Lake Girl]

x2 on calling England Stoves. stoveguy2esw is Mike, Head tech at England Stoves. Not likely in on the weekend but at least get the process started. If phone support can't help, send Mike a PM or email. Please report back so we know what the fix is...

 

[ericofmaine]

I'd also, just for giggles, make sure your thermostat jumper is in place, assuming you're not using one.

Eric

 

[Tails1]

I'd also, just for giggles, make sure your thermostat jumper is in place, assuming you're not using one.

Eric

The thermostat circut is closed (jumper in place).

 

[Caper1]

Old thread but did anyone figure this out yet my stove does the same thing ... vacuum switch ??

 

[Caper1]

Old thread but did anyone figure this out yet my stove does the same thing ... vacuum switch ??

the answer is yes