Harman Accentra 52i - won't slide out

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JRS

Member
Jul 13, 2014
9
PA
Hi, I had this installed a year ago and am trying to get behind it for cleaning. I unlatched the 2 latches on the sides and removed the lower "ash lip" but it won't budge. As I recall, that's all that my dealer said had to be done to slide the unit out.

Could someone please help? Obviously something else has to be removed or unscrewed, and I don't want to break anything by forcing it.

Thanks! John
 
Brute force...it's not an easy glide. Remember too to disconnect the wires (located on the left) when several inches out. I think they go to the temp wire.
 
Brute force...it's not an easy glide. Remember too to disconnect the wires (located on the left) when several inches out. I think they go to the temp wire.

OK, I pulled it out about an inch, but ... it looks like there are no "slides" or "rails" that support the stove when it's out.

I could have sworn that my dealer said there were slides built in, similar to drawer slides. Is this not the case?

So if there are "not" slides built in, what's the best way to pull it out (with a raised hearth)? Do I need to buy that (expensive!) rail kit? I thought my dealer said that was optional, and I could just use 2x4's to support it.

I did my research before I bought this, and asked the right questions about how to service it (I think I did, anyway!) so I'm a bit perplexed by what I'm seeing here.

Thanks for any help you can provide!
 
The unit has built in rollers. If you don't have the stand accessory, others have used 2x4's but you also need rail extensions. If you were close by, I'd let you borrow mine!

[Hearth.com] Harman Accentra 52i - won't slide out
 
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OK NHcpa, thanks for your advice!

If anyone has tips for fabricating the rails, I'd love to hear them (since I saw the Harman rail kit advertised for close to $500).

Thanks, John
 
I'm having trouble simply removing the ash lip. I had my stove professionally installed but after cleaning the exhaust yesterday and pulling out a bunch of gunk, I decided it was time to check out chimney flue and remove the fines from the box. I recently bought the expensive rail kit and thought this was a simple matter of pulling out the lip and connecting the rails. It seemed from everything I've read, just pulling the lip straight out from the frame was all that is required as long as the doors were open (so as not to get scratched). I've pulled on it pretty good with two hands and it doesn't seem to budge. I looked for obvious screws and/or attachments -- maybe found some on the side -- but after investigating them, they appear they've never been wrenched which tells me the installer never touched them to latch it down.

Any ideas? First time I'm attempting to pull it out as well.
 
Once you remove ash tray trim on bottom of stove, by opening doors on sides and loosening the bolts that hold it secure, unclip from frame. Make sure the clips are off the frame and out of the way. I have to really give it a pull to get it started. Mine sticks a little on the wing extension. Nothing else should be holding it in.
 
I'm having trouble simply removing the ash lip. I had my stove professionally installed but after cleaning the exhaust yesterday and pulling out a bunch of gunk, I decided it was time to check out chimney flue and remove the fines from the box. I recently bought the expensive rail kit and thought this was a simple matter of pulling out the lip and connecting the rails. It seemed from everything I've read, just pulling the lip straight out from the frame was all that is required as long as the doors were open (so as not to get scratched). I've pulled on it pretty good with two hands and it doesn't seem to budge. I looked for obvious screws and/or attachments -- maybe found some on the side -- but after investigating them, they appear they've never been wrenched which tells me the installer never touched them to latch it down.

Any ideas? First time I'm attempting to pull it out as well.

I installed my stove myself and it just slides right in. Perhaps the stove is so low it’s sitting on the lip? Have you cleaned your exhaust yet? If so, did you send the brush right up through the cage and into the exhaust or did you disconnect the exhaust and then send the brush up?


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I installed my stove myself and it just slides right in. Perhaps the stove is so low it’s sitting on the lip? Have you cleaned your exhaust yet? If so, did you send the brush right up through the cage and into the exhaust or did you disconnect the exhaust and then send the brush up?


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Hi Cody. I took the brush up the exhaust through the cage and there was a lot of gunk that fell out. That's what got me motivated to open my stove up and put it on rollers. The installer used one of those automated hand trucks to install. I'm not sure what's going on but that lip is immobile. I've tried yanking it out. I've tried lifting it up and yanking it out w/ no luck. It's in there rocks solid and isn't budging. I'll post some photos.
 
Once you remove ash tray trim on bottom of stove, by opening doors on sides and loosening the bolts that hold it secure, unclip from frame..

The clips are easy and I understand sliding it out -- you have to give it a solid tug. But before I can do any of that, I've got to remove the ash lip so I can install my rail kit. It's the ash lip that's seriously NOT budging. I saw some bolts on the side behind the doors that may be fastening it to the frame but these screws/nuts showed no sign of wear or wrenching so it makes me think they were never used. But the installer did use one of those automatic hand trucks so maybe he never removed the ash lip in the first place and it came bolted to the frame when it was delivered? No idea.
 
I suspect it the bolt to the far left in the last picture and a sibling bolt not shown to the far right that's holding it in place.

They should of taken those bolts out. The ash lip should slide in and out freely and shouldn’t have any weight of the stove on it. I would try to use channel locks and back them out or possibly that bolt takes a Allen key in the top?


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They should of taken those bolts out. The ash lip should slide in and out freely and shouldn’t have any weight of the stove on it. I would try to use channel locks and back them out or possibly that bolt takes a Allen key in the top?


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I just want to be clear we are talking the same thing. I marked the bolts in orange as the ones I'm thinking should be removed. Are we talking the same or are you talking the red ones?

[Hearth.com] Harman Accentra 52i - won't slide out
 
The orange ones are the bolts that show no wear and tear. So it's probably the red one(s). I'm pretty sure it's one of the two if not both.
 
I’m thinking the red one shouldn’t be there. When I get home I will look and take a picture.


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I'm thinking you are right. I just looked at the installation manual -- and while they didn't say anything specifically about removing those screws -- their diagrams don't show this red screw. Furthermore, the ones I have circled in orange are called Tek adjustment screws and appear to be used for door alignments.

I checked the screw in red and it doesn't appear to be hex so I'm most likely going to try channel locks that you mentioned

But I'm going to wait for your confirmation or somebody else's first. They don't seem to be serving any other viable function.
 
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I'm thinking you are right. I just looked at the installation manual -- and while they didn't say anything specifically about removing those screws -- their diagrams don't show this red screw. Furthermore, the ones I have circled in orange are called Tek adjustment screws and appear to be used for door alignments.

I checked the screw in red and it doesn't appear to be hex so I'm most likely going to try channel locks that you mentioned

But I'm going to wait for your confirmation or somebody else's first. They don't seem to be serving any other viable function.

Yes it is the red one and it pushes that little plate down onto the lip. I don’t even use them.
[Hearth.com] Harman Accentra 52i - won't slide out



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