Hi everyone and thanks in advance for any help. My father just had this installed a few days ago. It was installed in his basement fireplace by an installer who was recommended by the store where he bought it. I checked his wood with my moisture meter and it is all below 20%. He has a near 30 foot masonry chimney and they installed an insulated liner in it. The basement is 1,000 square feet.
We cannot get it to heat the basement at all. Good fire in it also. I can tough the top of the insert and it is only warm to the touch. Anything I am missing here. I plan on going over tonight after work and starting from cold and see what I can do. I currently have a lopi free standing and it gets really hot and the glass in front really throws the heat. I was assuming the front glass on this insert would be the same.
Any help is appreciated.. Thanks
We cannot get it to heat the basement at all. Good fire in it also. I can tough the top of the insert and it is only warm to the touch. Anything I am missing here. I plan on going over tonight after work and starting from cold and see what I can do. I currently have a lopi free standing and it gets really hot and the glass in front really throws the heat. I was assuming the front glass on this insert would be the same.
Any help is appreciated.. Thanks