Okay so the first thing I should mention is that this is NOT my stove. I am currently housesitting for a family who went away for Christmas. I have been here since before Christmas and am due to be here for another 5 days. I don't know anything about their habits with the stove, how often they clean all the areas, when they bought it, the model name (although I think it is a P-series), etc. All I know is that I have been starting it EXACTLY how they showed me, and I faithfully clean the ash out of the burning area after each burn. I always have pellets loaded and ready to go. The stove has worked fine for the last 2 weeks. It was even working fine this afternoon. The last time I used it was around 2 PM. I turned it off around 2:30 or 2:45. I hung out for a little bit, went out to dinner with my family and came back. It was cold so I went to turn on the stove and waited. It struck me as odd that after a few minutes, there was no hint of the pellets beginning to ignite, and the pellet feeder seemed to be continually feeding pellets, whereas before it seemed to feed it in increments. There was a weird burning smell though, so I turned off the stove and opened the door. Some of the pellets seemed to be burned, and the burn pot was warm. I googled the problem and a lot of people seemed to say that cleaning the igniter by loosening the wingnuts, removing the front plate and cleaning out that area should solve the problem. I did this and turned the stove back on. Again, the pellets seemed to be constantly fed through the auger, so I turned the feed speed down from 4 to 2, and it seemed to make no difference in how quickly the pellets were being pushed into the burn pot. Again, no fire began, but the weird burning smell was back. I waited maybe 3 more minutes and gave up and turned off the stove. The main difference this time was that the stove had begun to fill with a pretty thick smoke. At this point I am at a loss as to what the problem is or how to fix it. Any ideas??