After 3 years of problem free burning I am having a serious issue with my stove. Best way to describe it is the fire gets snuffed out as soon I close the side or front door. Happens with bio bricks also so it's not a wood issue. Talked to Hearthstone and the tech thinks my draft is too strong. Suggested changing the door gaskets. Did the dollar bill test but he does not think that is an accurate way of checking the gasket. Talked to my sweep and he suggested blocking off half of the outside air intake with some tape, did that and the problem gets worst to the point that I cannot get a reload fire going. Removed the tape to get some air to the fire but it seems that the stove is not getting any air. Just snuffs out even after leaving the door open for 25 minutes with wood going great plenty of flames wood all checked no hissing or sizzling clean glass (happens with blocks also). Wife is having the same problem. So I am at a loss. Going to check the OAK and make sure there is no blockage. Not sure what else to check and no one answering the phone at Hearthstone.
Anyone know the airflow on the Heritage so I can check if there is a blockage in the stove? Any suggestions?
Thanks!
Anyone know the airflow on the Heritage so I can check if there is a blockage in the stove? Any suggestions?
Thanks!