I had my FP installed in late November and have had several fires in it - it works great - but for one thing. The fan only works when I flip the switch. It does not come on in the automatic (temperature regulated) mode.
The local distributor told me via email to call the Heatilator customer service number and have them "walk me through" troubleshooting. So, I called them and the CS rep who answered the phone told me to call the distributor again and that they should troubleshoot it... Left a voicemail for the distributor point of contact today and waiting for a return call. I am not too worried, just hoping someone at some point helps me out. I paid a lot for this unit.
I finally got the firebox all clean and vacuumed out yesterday and got the access panel on the firebox floor opened up. All wires look to be connected.
I do have one question though... What I assume to be the snap disk (mounted directly under the firebox floor plate) is loosely held in it's bracket. It is not making constant contact with the steel floor plate. You can rattle it around. Is it supposed to be held firmly against the plate?
Here is a picture looking at the bracket/switch from the side:
Here is another straight on (bottom of the floor plate):
The local distributor told me via email to call the Heatilator customer service number and have them "walk me through" troubleshooting. So, I called them and the CS rep who answered the phone told me to call the distributor again and that they should troubleshoot it... Left a voicemail for the distributor point of contact today and waiting for a return call. I am not too worried, just hoping someone at some point helps me out. I paid a lot for this unit.
I finally got the firebox all clean and vacuumed out yesterday and got the access panel on the firebox floor opened up. All wires look to be connected.
I do have one question though... What I assume to be the snap disk (mounted directly under the firebox floor plate) is loosely held in it's bracket. It is not making constant contact with the steel floor plate. You can rattle it around. Is it supposed to be held firmly against the plate?
Here is a picture looking at the bracket/switch from the side:
Here is another straight on (bottom of the floor plate):