Home Depot's customer service > Lowe's customer service

[SXIPro]

Last batch of pellets I bought were Greene Teams from Lowe's, and they gave me all sorts of grief when I tried to use thier own coupon. Of course I protested and won, but none the less it left a bad taste in my mouth, especially since their customer service always kicked ass over HD's.

So this morning, I went to HD for a ton. I had no HD coupon, but did have my 10% off Lowe's coupon and theoretically I could use it at HD, but walked in expecting a battle.

I went up to the service desk and asked about purchasing a ton of pellets. The girl rang them in at $209 and before I could speak she said "Boy, those things are expensive, do you have a coupon??? We will accept any competitors coupon". So I handed here my slip of paper and got my ton for $188.00 and they had my truck loaded in two minutes flat. What a pleasant surprise.

 

[Dinger]

I bought my last ton at HD after a few test bags. I thought they burned well and couldn't beat the price of $196/ton. As I'm at the desk the girl suggests I sign up for a credit card, that I would get $50 off my ton. I tell her I already have one. She winks and whispers, you can get up to five cards. Well sign me up for a ton at $146. Paid that thing off Monday am, no interest, and burning happily away.

 

[PoolGuyinCT]

All depends on who is checking your order out... I know who to look or avoid.

 

[moey]

I had really good luck at both.

 

[SXIPro]

I bought my last ton at HD after a few test bags. I thought they burned well and couldn't beat the price of $196/ton. As I'm at the desk the girl suggests I sign up for a credit card, that I would get $50 off my ton. I tell her I already have one. She winks and whispers, you can get up to five cards. Well sign me up for a ton at $146. Paid that thing off Monday am, no interest, and burning happily away.

Nice! I know what I'll be doing for my next ton. Thanks for the heads up.

 

[imacman]

.....I handed here my slip of paper and got my ton for $188.00 and they had my truck loaded in two minutes flat. What a pleasant surprise.

The question is, what brand pellets did you end up with?

 

[SXIPro]

The question is, what brand pellets did you end up with?

I went with Fireside Ultras. They've been getting good reviews this year, so I figured I'd give them a shot especially for under 200 clams. I can't comment on the heat yet since it is a sultry 35 degrees out so even with the stove barely puffing it's 74 in here. But very very low dust, hardly any fines and they smell good.

 

[Harmanizer]

I love the Firesides.Will be picking up a ton soon.And they do smell nice.

 

[bill3rail]

Lowes and HD will both give 10% off with my VA card.
I will try the HD credit card application for another $50.00 off next time.

Bill

 

[boosted3g]

Heck if you can get 50 bucks off for a credit appication and you can have up to 5 id just apply for 4 of them and pay 9 bucks for the ton. Cancel them all monday.

 

[Dinger]

There's fine print.

 

[deercamp]

i notice that the different hd and lowes in my area seem toall sell different brands at their own stores.
i would have thought that hd sells certain brand in their stores and lowes sells the a certain brand in theirs.
why is this?

 

[PoolGuyinCT]

Whatever is driving by the bring in, all the same sku


Well except for Greene teams.

 

[Bioburner]

My local HD only gave me $25 card discount. Had Wood Fibers last week and Indecks earliar in the season.