Info panel location on RSF Topaz fireplace?

[Coalescent]

Hello,

I need to order a replacement baffle for my RSF Topaz fireplace, but the dealer needs the serial number. I have looked all over this thing for any kind of an info panel, and I can't find one. I even tried removing the firebrick bottom to see if it might be down there.

Does anyone know where RSF typically puts their info panels? If someone knows where to find it on a Topaz, that's even better!

Thanks everyone.

 

[begreen]

I would bug the dealer. They should tell you where to look. It's not in the manual.

 

[Coalescent]

I would bug the dealer. They should tell you where to look. It's not in the manual.

Thanks! I called them up. The info panel isn't in the places they suggested I check, so my next course of action will be to call the other local RSF dealerships and see if one of them sold this unit, as they might have the serial number on file. I had no idea ordering a replacement baffle might turn into such an ordeal...

 

[begreen]

If that fails, contact RSF support. Their contact form is on this page.

FAQ – ICC-RSF

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