Hi, I posted the following thread last December about our smoking stove - https://www.hearth.com/talk/threads/problems-with-new-stove-smoke-in-room.190144/
We've since had that stove pulled out and replaced with a new one and used a different company to install.
The new installers told us about a number of problems they found, including incorrect placement of the CO alarm and just an all round cheap rush job, wonky hearth cheap cowl, register plate not fully sealed, and something I'm getting mixed advice on:
He'd used some kind of silicone sealant where the stove pipe meets the flexi stainless flue liner, the new company say it looks like some kind of window sealant not rated for high temp and has melted, meaning we didn't have a proper seal which affected our draw and coupled with a not fully sealed register plate and CO alarm on side of chimney breast was potentially dangerous.
We went to previous installer, who we weren't happy with already as he was very rude and unhelpful, he says he used a high temp sealant, it doesn't look like it's melted and he said it's purely cosmetic anyway and just to stop debris getting into the stove, and according to him has no effect on draw. Question is, who is right?
We are really not happy with the guy that installed our first stove and if his poor workmanship was the reason behind the first stove not performing correctly then we are really out of pocket having had a new stove installed. New one works perfectly but we are not sure if that is to do with a better install or it just being a better designed stove.
Frustrating to say the least, any advice would be much appreciated. Here is a pic of the afore mentioned stove pipe with sealant:
We've since had that stove pulled out and replaced with a new one and used a different company to install.
The new installers told us about a number of problems they found, including incorrect placement of the CO alarm and just an all round cheap rush job, wonky hearth cheap cowl, register plate not fully sealed, and something I'm getting mixed advice on:
He'd used some kind of silicone sealant where the stove pipe meets the flexi stainless flue liner, the new company say it looks like some kind of window sealant not rated for high temp and has melted, meaning we didn't have a proper seal which affected our draw and coupled with a not fully sealed register plate and CO alarm on side of chimney breast was potentially dangerous.
We went to previous installer, who we weren't happy with already as he was very rude and unhelpful, he says he used a high temp sealant, it doesn't look like it's melted and he said it's purely cosmetic anyway and just to stop debris getting into the stove, and according to him has no effect on draw. Question is, who is right?
We are really not happy with the guy that installed our first stove and if his poor workmanship was the reason behind the first stove not performing correctly then we are really out of pocket having had a new stove installed. New one works perfectly but we are not sure if that is to do with a better install or it just being a better designed stove.
Frustrating to say the least, any advice would be much appreciated. Here is a pic of the afore mentioned stove pipe with sealant: