Jotul f500 v3 questions

  • Active since 1995, Hearth.com is THE place on the internet for free information and advice about wood stoves, pellet stoves and other energy saving equipment.

    We strive to provide opinions, articles, discussions and history related to Hearth Products and in a more general sense, energy issues.

    We promote the EFFICIENT, RESPONSIBLE, CLEAN and SAFE use of all fuels, whether renewable or fossil.

cfal

New Member
Sep 29, 2022
5
Albany, NY
Hello everyone,
I'm looking to replace a better 'n bens stove from I think the 70's in my new-to-me colonial. The better 'n bens is an insert, in a double wall steel firebox. The stove is a very simple (inefficient) design, and the previous owner did a partial liner job that is terrible. I'm tearing everything out and would like to go with a freestanding wood stove in that location. It will have a 6" insulated SS liner run up my ~23' flue. (currently trying to convince myself to go rigid liner despite the extra cost).

Style and size wise- we have decided on the Jotul f500 v3. I found a local-ish dealer with one (arch face) in stock for ~$4,500. (same dealer had it for ~$2,500 in 2019, missed the boat there I guess).

I'm getting some cold feet about some of the negative reviews here, with air control /air leaks. I see some ominous comments like "f500 v3 has had some problems, too early to tell if they're sorted" I can't quite tell if there's a handful of easily fixed (though no one should have to fix a new stove) via gaskets or the intake air magnets, or being very careful with the ash door, installing butterfly damper for excessive draft etc.; or if there is a more significant, pervasive set of problems that should steer me away.. I'm OK with a moderate risk of finnicky things I can easily remedy, but if it is going to be more headache than useful tool, I'm not going to spend the premium on it.

So my main question is, for a relatively competent trouble shooter, is there a major risk to getting an f500 lemon? Do we not see the 90% of happy warm Jotul customers? Alternatively - can anyone point me to a comparable stove with gothic arch styling? The soapstone, Vermont casting door styles, and Alderlea styles are not sufficient per the design manager(my wife).

Thanks!
 
I can understand your concern, that’s a big investment. Last I heard there were some out of spec cats early on and I would expect Jotul took care of that by now.

I personally haven’t recently seen any bad reports or reviews here or from my local dealer.
 
Hello everyone,
I'm looking to replace a better 'n bens stove from I think the 70's in my new-to-me colonial. The better 'n bens is an insert, in a double wall steel firebox. The stove is a very simple (inefficient) design, and the previous owner did a partial liner job that is terrible. I'm tearing everything out and would like to go with a freestanding wood stove in that location. It will have a 6" insulated SS liner run up my ~23' flue. (currently trying to convince myself to go rigid liner despite the extra cost).

Style and size wise- we have decided on the Jotul f500 v3. I found a local-ish dealer with one (arch face) in stock for ~$4,500. (same dealer had it for ~$2,500 in 2019, missed the boat there I guess).

I'm getting some cold feet about some of the negative reviews here, with air control /air leaks. I see some ominous comments like "f500 v3 has had some problems, too early to tell if they're sorted" I can't quite tell if there's a handful of easily fixed (though no one should have to fix a new stove) via gaskets or the intake air magnets, or being very careful with the ash door, installing butterfly damper for excessive draft etc.; or if there is a more significant, pervasive set of problems that should steer me away.. I'm OK with a moderate risk of finnicky things I can easily remedy, but if it is going to be more headache than useful tool, I'm not going to spend the premium on it.

So my main question is, for a relatively competent trouble shooter, is there a major risk to getting an f500 lemon? Do we not see the 90% of happy warm Jotul customers? Alternatively - can anyone point me to a comparable stove with gothic arch styling? The soapstone, Vermont casting door styles, and Alderlea styles are not sufficient per the design manager(my wife).

Thanks!
No way I would buy one. Yes jotul claimed out of spec parts but I have my doubts we will see how the new parts hold up. And yes there were tons of problems
 
  • Like
Reactions: moresnow
Hello everyone,
I'm looking to replace a better 'n bens stove from I think the 70's in my new-to-me colonial. The better 'n bens is an insert, in a double wall steel firebox. The stove is a very simple (inefficient) design, and the previous owner did a partial liner job that is terrible. I'm tearing everything out and would like to go with a freestanding wood stove in that location. It will have a 6" insulated SS liner run up my ~23' flue. (currently trying to convince myself to go rigid liner despite the extra cost).

Style and size wise- we have decided on the Jotul f500 v3. I found a local-ish dealer with one (arch face) in stock for ~$4,500. (same dealer had it for ~$2,500 in 2019, missed the boat there I guess).

I'm getting some cold feet about some of the negative reviews here, with air control /air leaks. I see some ominous comments like "f500 v3 has had some problems, too early to tell if they're sorted" I can't quite tell if there's a handful of easily fixed (though no one should have to fix a new stove) via gaskets or the intake air magnets, or being very careful with the ash door, installing butterfly damper for excessive draft etc.; or if there is a more significant, pervasive set of problems that should steer me away.. I'm OK with a moderate risk of finnicky things I can easily remedy, but if it is going to be more headache than useful tool, I'm not going to spend the premium on it.

So my main question is, for a relatively competent trouble shooter, is there a major risk to getting an f500 lemon? Do we not see the 90% of happy warm Jotul customers? Alternatively - can anyone point me to a comparable stove with gothic arch styling? The soapstone, Vermont casting door styles, and Alderlea styles are not sufficient per the design manager(my wife).

Thanks!
Dont, There are much better proven designs out there
 
Availability is going to be a strong determinant in today's market. What are the fireplace dimensions? Have you considered a modern, reliable insert if a freestander doesn't work out?
 
Availability is going to be a strong determinant in today's market. What are the fireplace dimensions? Have you considered a modern, reliable insert if a freestander doesn't work out?
I have thought a little about an insert. My wife isn't a huge fan of the look of an insert, and I as an insert-ignorant user don't feel strongly about it. Our other end of the house has a newer (compared to the better 'n bens) Century stove that isn't fancy but works well enough so availability isn't a huge pressure. I'd rather get a good stove next year that checks all the boxes, rather than rush to get one now and have regrets. I've also only got about a cord of seasoned wood so I wouldnt be getting tons of use out of it this winter either.

I need to check the standing dead ash on my property - that may be <20% already and I'll have more pre-seasoned wood.

third thing is we don't like the existing hearth design so next year we'll probably be pulling down the facade and whatnot, might be a good time to just brick up the opening and make it more freestander appropriate.

Thanks!
 
It's easier to make suggestions when we see what you are starting with. Can you post a picture of the existing fireplace in question?
 
It's easier to make suggestions when we see what you are starting with. Can you post a picture of the existing fireplace in question?
Sure thing, thanks for your advice - I was mostly focused on thumbs up/down for f500, but there's a lot of no here so I should start thinking seriously about alternates.
20220717_104516.jpg
Horrible Liner install. Exterior was caked in creosote and insulation. Block off plate was a jenga stack of fire brick. Resized_20220810_112823.jpg
Combustibles have been removed (clock, box, bongos). Eventually want to replace this shiny mica filled stone with brick or something.
 
Thanks, that helps. There are several inserts that come to mind that would be a nice visual improvement. How large of an area is this heating? What is the lintel height?
 
Thanks, that helps. There are several inserts that come to mind that would be a nice visual improvement. How large of an area is this heating? What is the lintel height?
2 story colonial - ~850ft^2 per story, ~1700 total. Built in 1971 with not great insulation in upstate new york. Last winter my century CJW1500 was able to keep us warm if we cranked it to full. We keep it pretty cold ~60F in the house.

Existing lintel height is 32", opening ~42" wide, back is tapered but ~15" deep at the narrowest point.
 
2 story colonial - ~850ft^2 per story, ~1700 total. Built in 1971 with not great insulation in upstate new york. Last winter my century CJW1500 was able to keep us warm if we cranked it to full. We keep it pretty cold ~60F in the house.

Existing lintel height is 32", opening ~42" wide, back is tapered but ~15" deep at the narrowest point.
Unless you set the stove completely Infront of the fireplace you will be better off with an insert. They are designed to direct the heat out of the fireplace stoves are not.
 
  • Like
Reactions: ratsrepus
Unless you set the stove completely Infront of the fireplace you will be better off with an insert. They are designed to direct the heat out of the fireplace stoves are not.
Yeah, that makes sense. Right now if I put the stove feet at the edge of the raised stone, it would all be out from the fireplace. We have aspirations of removing all that stone, and creating a similar set up to the century on the other side but that won't be this season.

But either way not much love for the f500 here. Maybe I'll live with this setup for another year and think on it. I appreciate your advice. The alderlea inserts look nice, maybe we'll sleep on that idea and see how we feel.

Cheers and thanks again.

20220929_193906.jpg
 
I'm still new to wood stoves, so take my thoughts with a grain of salt. I purchased an F500 v3 this summer and have it installed on the hearth in front of our fireplace. We decided not to go with an insert because unless I went custom with a surround, it would have covered up the very unique Mercer tiles that make up the face of the fireplace. A stove didn't have that issue, and also opened the possibility of cooking or at least warming food on it in the event of an emergency situation with no power.

Once I determined to go with a stove, we (my wife in particular) decided on cast iron due to the far nicer aesthetics. Due to it's placement on the hearth, I needed one with rear-exit flue. The field of options narrows... I probably would have gone with a Pacific Energy stove, if they weren't top-flue only. I looked at Vermont Castings but didn't like what I read about their "down draft" technology and how finicky it seems to be if your draft conditions aren't just right. The Jotul F500 v3 was cast iron, rear (or top) exit flue, and large enough to theoretically heat our 2000sqft house.

I've taken the stove through it's three break-in fires and one regular fire so far. I'll be lighting it up again this evening and attempting an overnight burn. So far, I'm pleased with the F500. It heats the house well (with the help of a few small fans to push air around), burns cleanly, and so far has been easy to control. Time will tell as far as how it holds up, but so far, so good. I don't regret the purchase.
 
Yeah, that makes sense. Right now if I put the stove feet at the edge of the raised stone, it would all be out from the fireplace. We have aspirations of removing all that stone, and creating a similar set up to the century on the other side but that won't be this season.

But either way not much love for the f500 here. Maybe I'll live with this setup for another year and think on it. I appreciate your advice. The alderlea inserts look nice, maybe we'll sleep on that idea and see how we feel.

Cheers and thanks again.

View attachment 299629
I installed a PE Aldera T5 insert and it was the worst experience ever. Not only were two of the welds not completed (had to have a welder come by to redo them), but the brochure and manual lied about the ability to have a fresh air insert, and Pacific Energy actually just ignored me when I tried to contact them to inquire about them. Ironically, I was pondering just giving up on inserts and getting a Jotul F 500 instead. Curious what you wound up doing.
 
Hello everyone,
I'm looking to replace a better 'n bens stove from I think the 70's in my new-to-me colonial. The better 'n bens is an insert, in a double wall steel firebox. The stove is a very simple (inefficient) design, and the previous owner did a partial liner job that is terrible. I'm tearing everything out and would like to go with a freestanding wood stove in that location. It will have a 6" insulated SS liner run up my ~23' flue. (currently trying to convince myself to go rigid liner despite the extra cost).

Style and size wise- we have decided on the Jotul f500 v3. I found a local-ish dealer with one (arch face) in stock for ~$4,500. (same dealer had it for ~$2,500 in 2019, missed the boat there I guess).

I'm getting some cold feet about some of the negative reviews here, with air control /air leaks. I see some ominous comments like "f500 v3 has had some problems, too early to tell if they're sorted" I can't quite tell if there's a handful of easily fixed (though no one should have to fix a new stove) via gaskets or the intake air magnets, or being very careful with the ash door, installing butterfly damper for excessive draft etc.; or if there is a more significant, pervasive set of problems that should steer me away.. I'm OK with a moderate risk of finnicky things I can easily remedy, but if it is going to be more headache than useful tool, I'm not going to spend the premium on it.

So my main question is, for a relatively competent trouble shooter, is there a major risk to getting an f500 lemon? Do we not see the 90% of happy warm Jotul customers? Alternatively - can anyone point me to a comparable stove with gothic arch styling? The soapstone, Vermont casting door styles, and Alderlea styles are not sufficient per the design manager(my wife).

Thanks!
I really do wonder if the Jotul F500 v3 Oslo would still work fine with a dead catalyst? The v2 version seemed to have been more or less the same stove without it. So I really wonder, if the $750 catalyst dies a second time after the free 10 year replacement warranty is used, is it still a perfectly good stove that will just be a few percent less efficient?
 
  • Like
Reactions: Todd
I really do wonder if the Jotul F500 v3 Oslo would still work fine with a dead catalyst? The v2 version seemed to have been more or less the same stove without it. So I really wonder, if the $750 catalyst dies a second time after the free 10 year replacement warranty is used, is it still a perfectly good stove that will just be a few percent less efficient?
That’s a question I have for most hybrids. Seems most of these hybrids are set up for the cat to just clean up anything missed by the secondary burns. Even if the cat is no longer working I think it would still create some extra turbulence and slow down the flow to help the secondary burn.
 
That’s a question I have for most hybrids. Seems most of these hybrids are set up for the cat to just clean up anything missed by the secondary burns. Even if the cat is no longer working I think it would still create some extra turbulence and slow down the flow to help the secondary burn.
I have observed regency and blaze king, they simply have less air for secondary combustion, the purpose of the cat, is to prolong combustion, cutting off air, but still burning the black smoke, and therefore autonomy increase
 
That’s a question I have for most hybrids. Seems most of these hybrids are set up for the cat to just clean up anything missed by the secondary burns. Even if the cat is no longer working I think it would still create some extra turbulence and slow down the flow to help the secondary burn.
My concern is that the cat will be neglected by a majority of owners. This concern is based on a late 1990's study of stove maintenance over time. The maintenance for most of the stoves was not great.
 
  • Like
Reactions: Todd
Hello everyone,
I'm looking to replace a better 'n bens stove from I think the 70's in my new-to-me colonial. The better 'n bens is an insert, in a double wall steel firebox. The stove is a very simple (inefficient) design, and the previous owner did a partial liner job that is terrible. I'm tearing everything out and would like to go with a freestanding wood stove in that location. It will have a 6" insulated SS liner run up my ~23' flue. (currently trying to convince myself to go rigid liner despite the extra cost).

Style and size wise- we have decided on the Jotul f500 v3. I found a local-ish dealer with one (arch face) in stock for ~$4,500. (same dealer had it for ~$2,500 in 2019, missed the boat there I guess).

I'm getting some cold feet about some of the negative reviews here, with air control /air leaks. I see some ominous comments like "f500 v3 has had some problems, too early to tell if they're sorted" I can't quite tell if there's a handful of easily fixed (though no one should have to fix a new stove) via gaskets or the intake air magnets, or being very careful with the ash door, installing butterfly damper for excessive draft etc.; or if there is a more significant, pervasive set of problems that should steer me away.. I'm OK with a moderate risk of finnicky things I can easily remedy, but if it is going to be more headache than useful tool, I'm not going to spend the premium on it.

So my main question is, for a relatively competent trouble shooter, is there a major risk to getting an f500 lemon? Do we not see the 90% of happy warm Jotul customers? Alternatively - can anyone point me to a comparable stove with gothic arch styling? The soapstone, Vermont casting door styles, and Alderlea styles are not sufficient per the design manager(my wife).

Thanks!
I do not recommend the F500V3 We are not happy purchased one in 2020 Our dealer was not helpful,
accused us of overfiring the stove. the cat collapses very easily. now we have no draft, and smoke issue
we only burn seasoned good wood and our pipes and chimney are clean. still await a reply from Jotul. Tech never returned my call. we are so upset the smoke is unhealthy
 
My concern is that the cat will be neglected by a majority of owners. This concern is based on a late 1990's study of stove maintenance over time. The maintenance for most of the stoves was not great.
It's still true, most cat stoves I work on either had the cats pulled or they fell apart years ago
 
Hello everyone,
I'm looking to replace a better 'n bens stove from I think the 70's in my new-to-me colonial. The better 'n bens is an insert, in a double wall steel firebox. The stove is a very simple (inefficient) design, and the previous owner did a partial liner job that is terrible. I'm tearing everything out and would like to go with a freestanding wood stove in that location. It will have a 6" insulated SS liner run up my ~23' flue. (currently trying to convince myself to go rigid liner despite the extra cost).

Style and size wise- we have decided on the Jotul f500 v3. I found a local-ish dealer with one (arch face) in stock for ~$4,500. (same dealer had it for ~$2,500 in 2019, missed the boat there I guess).

I'm getting some cold feet about some of the negative reviews here, with air control /air leaks. I see some ominous comments like "f500 v3 has had some problems, too early to tell if they're sorted" I can't quite tell if there's a handful of easily fixed (though no one should have to fix a new stove) via gaskets or the intake air magnets, or being very careful with the ash door, installing butterfly damper for excessive draft etc.; or if there is a more significant, pervasive set of problems that should steer me away.. I'm OK with a moderate risk of finnicky things I can easily remedy, but if it is going to be more headache than useful tool, I'm not going to spend the premium on it.

So my main question is, for a relatively competent trouble shooter, is there a major risk to getting an f500 lemon? Do we not see the 90% of happy warm Jotul customers? Alternatively - can anyone point me to a comparable stove with gothic arch styling? The soapstone, Vermont casting door styles, and Alderlea styles are not sufficient per the design manager(my wife).

Thanks!
Do not buy a Jotul! Mine is a total lemon and so far it looks like they will not honor the warranty
 
Do not buy a Jotul! Mine is a total lemon and so far it looks like they will not honor the warranty
That is not typical. Many US Jotuls don't even have cement in the corners. Please don't use the forum to vent. The problem stated in one thread is enough.
 
  • Like
Reactions: jotulguy
We love our V3. We only load thru side door. Front stays closed unless we clean glass or scoop out ash.
We installed a simple flue damper right at back of stove...allows us to shut down air much better.
Shop vac the cat by opening front door to access it.
Leave side door cracked to start fire. Leave ash pan full. Stove top temps run along at 350-400.
Heats entire downstairs of open plan house.
LOVE it.
 
  • Like
Reactions: begreen and Todd
We love our V3. We only load thru side door. Front stays closed unless we clean glass or scoop out ash.
We installed a simple flue damper right at back of stove...allows us to shut down air much better.
Shop vac the cat by opening front door to access it.
Leave side door cracked to start fire. Leave ash pan full. Stove top temps run along at 350-400.
Heats entire downstairs of open plan house.
LOVE it.
I agree! We just fired up our new F500 V3 Oslo, and it's a great stove. We're trying out the top-down startup method, and really like it. Like you, we load through the side and keep the door cracked open during startup. We're going to use a paint brush to brush ash off the Cat once a week. No burning of cardboard, and no opening of the ash pan door. Got some small cedar shavings/wax fire starters that work really well. Found that the hottest spot to put a magnetic thermometer is at the right side corner. When damped down, the fire lasts at least 8 hours. Haven't loaded a full box load yet, hasn't been that cold . We love the large width of the firebox (24" wide). Love that there isn't a CAT bypass damper plate to have to operate...the CAT is always on.

IMG_0764.jpeg
 
  • Like
Reactions: Todd