Hi we're snowed in in the current Washington state blizzard and just lost our only heat source so hoping for some help! All the service places are backed up for days at least. We have a Lopi Berkshire. It's been running a lot the last week or so, and is our only heat source. This morning it stopped lighting. We replaced all the various batteries. If I remove the fake "logs" I can see that there is a spark to the pilot light, and we can hear the clicks, but other than that no action. At our wits end, any help would be much appreciated.