Lopi deerfield

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Another deerfield issue. During my weekly cleaning found a crack on the weld of the burn platform. The whole bottom portion of the platform has sort of buckled. I called my dealer and it's still under warranty thankfully. Stove is just over 2 years old. This is my first pellet stove so I'm not sure what to expect, but for the price I paid, this thing seems to be made poorly. I have seen a few other people having feeding issue problems which it has a tendency to do if you do not fully scrape the area in front of the ignitor before each start up.
 

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