Newly purchased house has Enviro M55. Issue is flame error #2.
History: Repair shop vacuumed entire unit. Worked for them but we didn’t have pellets. We added pellets later and unit showed err #2 again. Only way to clear error was unplug although it did not work when we plugged in again, just cleared error.
Repair shop came back replaced convection blower and unit ran great until pellets were gone. We emptied burn pot, loaded more pellets next day (cold stove) and turned on, stove would not light. Just kept dropping pellets. Unplugged, checked all doors, emptied ash pan, tried again, error 2. We are able to hit the power button again and the auger drops a few pellets then goes to error 2 again.
Do you think it is the vacuum hose? Where is it on the M55 insert?
History: Repair shop vacuumed entire unit. Worked for them but we didn’t have pellets. We added pellets later and unit showed err #2 again. Only way to clear error was unplug although it did not work when we plugged in again, just cleared error.
Repair shop came back replaced convection blower and unit ran great until pellets were gone. We emptied burn pot, loaded more pellets next day (cold stove) and turned on, stove would not light. Just kept dropping pellets. Unplugged, checked all doors, emptied ash pan, tried again, error 2. We are able to hit the power button again and the auger drops a few pellets then goes to error 2 again.
Do you think it is the vacuum hose? Where is it on the M55 insert?
