Definitely look into that. You may want to look up the installer manual for your thermostat, too, to help make sure it's configured correctly.
If you've got a two-stage heat pump and the thermostat is never calling on the second stage, you definitely won't be getting maximum benefit from it.
If you've got a two-stage heat pump and the thermostat is never calling on the second stage, you definitely won't be getting maximum benefit from it.