This is my first New Topic post - so go easy on me.
I have the Summers Heat 1500sqFt model. I just installed it this past Sunday and so far I only have one problem I can't fix.
Pellets keep getting stuck in the hopper. I have not been able to get through a full bag of pellets yet without getting stuck.
I have sanded down the sides of the hopper, removed all excess silicone from the bottom opening and sprayed the sides of the hopper with cooking spray.
I have not tried opening the hole in the bottom of the hopper yet because I think that the stove may be running a bit hot as it is. (Because I have not been able to run the stove for one straight bag I cannot average lbs/hour or bags/day- so I am note sure about running hot)
I am 99% sure this is the problem. I find just a few unburnt pellets in the pot and when I bang the stove or open the hopper lid I can see or hear the pellet drop down.
I am currently burning the Fireside Ultras and haven't found one pellet in the bag over 1 1/8 long.
When I get home tonight I will try some Somersets that I bought a few bags of to see if there is a difference.
The only other trick I have come up with is to bang on the hopper lid every time I walk by. I can't afford to hire someone to do this for me when I am not home I would appreciate any other tricks anyone has...
I have the Summers Heat 1500sqFt model. I just installed it this past Sunday and so far I only have one problem I can't fix.
Pellets keep getting stuck in the hopper. I have not been able to get through a full bag of pellets yet without getting stuck.
I have sanded down the sides of the hopper, removed all excess silicone from the bottom opening and sprayed the sides of the hopper with cooking spray.
I have not tried opening the hole in the bottom of the hopper yet because I think that the stove may be running a bit hot as it is. (Because I have not been able to run the stove for one straight bag I cannot average lbs/hour or bags/day- so I am note sure about running hot)
I am 99% sure this is the problem. I find just a few unburnt pellets in the pot and when I bang the stove or open the hopper lid I can see or hear the pellet drop down.
I am currently burning the Fireside Ultras and haven't found one pellet in the bag over 1 1/8 long.
When I get home tonight I will try some Somersets that I bought a few bags of to see if there is a difference.
The only other trick I have come up with is to bang on the hopper lid every time I walk by. I can't afford to hire someone to do this for me when I am not home I would appreciate any other tricks anyone has...