I've had my new C550 installed less than a week after waiting about 6 weeks for the units to come in from Jotul. I wasn't prepared and didn't do enough research on how to actually burn these units so after my first few burns the bricks and glass are black with soot. Since then I've started reading up on the correct methods for burning and since I'm home today will try some of the techniques I've read about now. Is it a problem that the bricks are black or is this only cosmetic? Will the soot burn off when the temp. gets up and I get secondary combustion? I was able to clean the glass with ash and water, worked like a charm.
Thanks,
-jim
Thanks,
-jim