OK, you might know the issues that we had with our Alpine Energy in South River, NJ regarding service after the sale https://www.hearth.com/talk/threads/39897/
But even odder? The Hot Box chimney sweep just left https://www.hearth.com/talk/threads/40043/ and I was informed that the liner used in our install is 5 1/2 inch - not the specified 6 inch.
The sweep, Reece, called Regency (fun finding their phone number) and they said that it is fine.
So, it is fine...just very odd.
But even odder? The Hot Box chimney sweep just left https://www.hearth.com/talk/threads/40043/ and I was informed that the liner used in our install is 5 1/2 inch - not the specified 6 inch.
The sweep, Reece, called Regency (fun finding their phone number) and they said that it is fine.
So, it is fine...just very odd.