This is our first winter in our new home after moving from Northern California. I installed a new wood burning stove insert into our masonry fireplace to reduce the dependency on (and cost) of fuel oil for heat. (And I just love burning wood.) A lot of what I've already cut on my property won't be ready until next year so we decided to order a cord of wood from Mike's Blue Wheels Landscaping in Mahopac, NY to supplement.
I was pleased by the nice review that I saw on Yelp, stating that they always receive a full cord and the quality of wood is good. Well, maybe two years ago that was the case but it certainly wasn't what I got. First, I was short 1/2 of a face cord once I stacked my wood up. I stack in single rows that are 99" wide and 48" high. The wood appeared to be "seasoned" and I found that on a couple of fresh splits that moisture content was below 20%. However, I've been burning some of his wood the past couple of days and I don't think it's all in that shape. Granted, we've had a fair amount of rain lately and it rained on the Friday night after the wood was delivered. I was bringing wood in last night and picked up a heavy piece of oak which I was suspicious of. Split it and checked it with my MM and it pegged at 50% - although I knew it as soon as I split it as it was visibly wet.
The wood was delivered a week ago Friday and I called their office on the following Monday to let them know I was short on some wood. The woman on the phone was very nice and helpful and asked if I could send some pictures and that they would make good on the full cord. On Tuesday morning I had sent them some pictures of my 2 1/2 stacks to show them I was short. (And at this point I hadn't burned any of the wood either.) I didn't hear back from them so I called them this Friday to follow up and the woman said that she would make sure the owner (Mike) called me before the end of the day.
Mike called, but said that he didn't really feel that I was that short and that if I wanted the additional wood I would have to come get it myself or order another cord for delivery and they would add that to the delivery. Really disappointed in this as I paid $220.00 for a cord of wood that's been split and supposedly seasoned and I get wet wood and a short delivery. I would expect for that premium price that I would have gotten much better service than what I did. Needless to say I won't be recommending them to anyone and I don't even want the additional wood at this point because it will likely be more wet wood that will be hard to burn.
The pics below were right after it had all been stacked. I know you run the risk when buying firewood, but it still doesn't make it any less disappointing.
I was pleased by the nice review that I saw on Yelp, stating that they always receive a full cord and the quality of wood is good. Well, maybe two years ago that was the case but it certainly wasn't what I got. First, I was short 1/2 of a face cord once I stacked my wood up. I stack in single rows that are 99" wide and 48" high. The wood appeared to be "seasoned" and I found that on a couple of fresh splits that moisture content was below 20%. However, I've been burning some of his wood the past couple of days and I don't think it's all in that shape. Granted, we've had a fair amount of rain lately and it rained on the Friday night after the wood was delivered. I was bringing wood in last night and picked up a heavy piece of oak which I was suspicious of. Split it and checked it with my MM and it pegged at 50% - although I knew it as soon as I split it as it was visibly wet.
The wood was delivered a week ago Friday and I called their office on the following Monday to let them know I was short on some wood. The woman on the phone was very nice and helpful and asked if I could send some pictures and that they would make good on the full cord. On Tuesday morning I had sent them some pictures of my 2 1/2 stacks to show them I was short. (And at this point I hadn't burned any of the wood either.) I didn't hear back from them so I called them this Friday to follow up and the woman said that she would make sure the owner (Mike) called me before the end of the day.
Mike called, but said that he didn't really feel that I was that short and that if I wanted the additional wood I would have to come get it myself or order another cord for delivery and they would add that to the delivery. Really disappointed in this as I paid $220.00 for a cord of wood that's been split and supposedly seasoned and I get wet wood and a short delivery. I would expect for that premium price that I would have gotten much better service than what I did. Needless to say I won't be recommending them to anyone and I don't even want the additional wood at this point because it will likely be more wet wood that will be hard to burn.
The pics below were right after it had all been stacked. I know you run the risk when buying firewood, but it still doesn't make it any less disappointing.