Hi- our new Oslo door is actually dragging onto the air control handle- it's hanging too low. I think it has probably been doing this from the start, but I only noticed it in the last couple of weeks. We took the door off, and heard a ping and there seems to have been a washer on one of the hinges, raising the door. (The washer fell to the floor.) But the door is not quite raised up enough to clear the air lever. If we raise the door with another washer, or a thicker one, to clear the air lever, the pin may be too high to engage the bottom part of the hinge. Was it not cast correctly? Should I do a dollar bill test to test the gasket near the hinge when it cools? I usually use the side door, and think that is why I didn't realize it right away.