I have an Enviro EF2 FS. This model includes the "Dial-a-Fire" feature, which is simply an auger feed rate knob. I am burning NE Softwood (Canadian) Premium pellets. My air intake setting is approximately 75% closed, which is still enough to create a strong, active flame with no orange tips.
Here's my problem: Unless my setting is at 12:00 (roughly half way) or higher, the fire practically goes out. All of the pellets in the burnpot are fully burned. I have tried damping down even more (thinking that the pellets are burning too fast) but then I have a tall, lazy flame with orange tips. I have played with this setting for days, and I believe I have my air setting at the right level.
The only thing that I'm seeing that might be the issue is as I watch the pellets come down from the hopper, the feed is very uneven. At a setting around 10:00 (approx. 30% auger speed) I will get dust on 1-2 auger turns, then 4 pellets at once... dust, dust, dust, 3-4 pellets. I believe this is due to the pellets - a lot of them are really long - like 1 1/2 inches! In my experience with other pellets, this is approx 2x as long as others. I almost think the auger is having to break the pellets before they feed into the burnpot, thus creating a much slower feed rate.
Is this a common issue? Just turn the knob up? Any ideas??
Here's my problem: Unless my setting is at 12:00 (roughly half way) or higher, the fire practically goes out. All of the pellets in the burnpot are fully burned. I have tried damping down even more (thinking that the pellets are burning too fast) but then I have a tall, lazy flame with orange tips. I have played with this setting for days, and I believe I have my air setting at the right level.
The only thing that I'm seeing that might be the issue is as I watch the pellets come down from the hopper, the feed is very uneven. At a setting around 10:00 (approx. 30% auger speed) I will get dust on 1-2 auger turns, then 4 pellets at once... dust, dust, dust, 3-4 pellets. I believe this is due to the pellets - a lot of them are really long - like 1 1/2 inches! In my experience with other pellets, this is approx 2x as long as others. I almost think the auger is having to break the pellets before they feed into the burnpot, thus creating a much slower feed rate.
Is this a common issue? Just turn the knob up? Any ideas??