my local dealer has me doubting the reliability of the Englander brand

anyway, if you want to learn more about my product line drop me a PM, be happy to discuss them with you

my local dealer has me doubting the reliability of the Englander brand
tell him i dont bash his product to make sales ( one should extoll the value of the good product they sell, not diminish the other as if its the lesser of two evils)
anyway, if you want to learn more about my product line drop me a PM, be happy to discuss them with you![]()
I was having a tough time deciding myself. I decided to go with the Harman P43 although I am installing it myself at a total cost w/stove included of $2900I have had add on wood furnaces for years, however due to a new job have had to relocate to a home where the wood furnace wouldn't be as feasible. My new home is a raised ranch approximately 2500 sqft. I want a pellet stove in the finished basement, as it gets colder in the basement, and I believe the electric baseboard heaters currently installed will be costly for a Wisconsin winter.
I was going to buy a 55-trpah however my local dealer has me doubting the reliability of the Englander brand. I really don't need a pretty pellet stove just one that is durable and safe for my lady friend and kids to run while I am at work.
There are soooo many brands and different options I really don't know where to start. I don't want to make a couple thousand dollar mistake so here I am, to ask the experts. I know this is not a new question for "hearth" as I have been trying to research and have found enough info to make my head hurt.
Any info will be appreciated. Thank you all, in advance.
a wise choice!I was having a tough time deciding myself. I decided to go with the Harman P43 although I am installing it myself at a total cost w/stove included of $2900
always a good way to be, Mike....but to be fair, none of us are really sure what the dealer purportedly said......I agree 100% tho, you never look good dissing the competition's product.....
Oh he bashed the competition. And that is a concern to me wondering what the service would be like from this local dealer. I do not like to see business done that way.
I do appreciate Mike helping me to make an informed decision
Dealer said Englander stoves are not UL approved and my insurance would drop me if I had one installed in my home. Seemed odd to me as it appears all pellet stoves are similar in there make up. Just that some have more bells and whistles.
So, as I am apt to do before major purchases I thought I would do as much research as I could to find what will be best for my families needs.
As always the amount of knowledge in this forum is a huge help.
What dealers are available to you? This is definitely a decision that necessitates persistence and careful thought. In some instances once you buy from a dealer you attach an umbilical to that dealer. Find out if you can get parts and service from other sources. Get a list of every manufacturer that has a dealer in your area. Talk to every dealer in your area. Even be willing to take a drive farther than you would normally travel. I've learned that talking to every dealer gives one a comparison of the level of customer service that's out there. Trust but verify what they are saying.Very good assessment and that's where the problem lies. I believe Englander has a good product from the reading I've done (and less expensive which is always helpful). However, I have no local dealer and without seeing a product in action I have to rely on the opinions of other owners. That's why this forum is so great.
Just looking for a safe product that will heat my entire home, if possible, and not break the bank. Harman seems to meet 2 of the 3.
I hope I can get more info from Englander/Timber Ridge owners, especially the PAH.
Local dealer sells Harman and Lennox. He is trying to sell me a P43, or Winslow country collection......
Gee, can't imagine why he'd say bad things about another brand.
Englander has THE best customer and tech service in the business. They make a solid stove.
Try the prices here:
(broken link removed to http://www.amfmenergy.com/55trpah--epa-certified-pellet-stove--2000552000.html)
5. The dealer itself
I heat a 100 year old two story 2200 sq. ft. joint with an old St. Croix Pepin I bought used in '06 for $950.00... been bulletproof except for one ignitor. Keeps everything toasty except the back bedroom on the first floor and my back office on the second floor.
An Englander is an excellent choice... simple, reliable, ugly... never buy a stove for looks. That's like marrying a super model cause you THINK she can cook...
I'm selling my St. Croix corn/pellet burner and using my friends Englander/Summers Heat stove in my shop this winter. He used it one year and was pleased with it's performance.
I can't imagine ever buying a $3000.00 stove when less expensive options work just as well...
all ESW products are UL approved by the same testing agencies everyone in the industry uses.(OMNI test labs , and Warnock Hersey) the statement the dealer made about them not being approved is patently false.
FWIW i do not "sell" stoves in here i offer to chat with anyone who shows interest in my product line (usually through PM or e mail) for the record i did exchange PM's with the Op of this thread and it should be noted my units were not the only ones i suggested as a possible fit for his home in this PM. while obviously i have a bias towards my products i find it distastful that a dealer or anyone else in the industry would resort to negative persuasion. nothing really i can do about it except correct bad information when its given.
I really doubt a P43 would cut it in your house. Stove placement would be absolutely critical to have success IMO. I heat a 2400' colonial with a P38(same output as P43) and it does just fine on all but the absolute coldest nights. -5 and under and it starts to lose it. Mines in the right rear corner of the first floor blowing towards the stairs and I can maintain 72 down and 68 upstairs. My stove generally runs about 2/3-3/4 tilt under normal dead of winter temps, flat out when it's wicked cold. I think I'm VERY lucky I can get away with heating my space with a P38. (ETA- I use a 4" fan in my foyer to blow cold air back towards the stove.You may get lucky with a couple of well placed fans.) Don't know what your winter temps are like there but my guess is they're colder. Not knowing much about your house/weather, I don't think I'd consider a P43. I think a ranch design is a bit more finicky as far as convection goes.
As far as the Harman brand goes, the only issue I've had with either of my stoves was due to sand in my pellets. Other than that, they've been flawless. I think considering a P61 would be a wise move for you. Its about $400 more than a P43 and has considerably more output. For $300 on top of that, you have the P68. Prob not what you wanted to hear but...
On the other hand, if you gather enough input and think the 43 would work, I'd HIGHLY recommend looking at the 38 for $2250.Its identical minus auto ignite. Being that it's not the fire breathing dragon the 68 is, the only time yer gonna be shutting her down is for cleanings. A propane torch can get you going in well under a minute and doesn't cost $500
Makes one wonder......if that dealer will just outright lie to make a sale, what else will he lie about when it comes to the stoves he sells, and the customer service down the road.......the statement the dealer made about them not being approved is patently false........nothing really i can do about it except correct bad information when its given.
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