pellpro pp130 pellets not dropping

[cassstiger69]

cleaned everything, I mean every thing
went through the manual steps 10 times,
checked exhaust that's good
no auger block
i just watched all these trouble shooting videos
I'm about to take that panel off, BUT WHAT AM I LOOKING FOR?
any idea's?

 

[johneh]

Check the vacuum switch and hose
check the hose for cracks and if it is plugged
bow through it (TOWARDS THE STOVE)
Start stove does the auger motor work is the combustion fan on?
if still no auger motor jump the vacuum switch and try to start the stove
If no go check the auger motor and jump it to see if it is good
Also, check the hopper switch and make sure the lid is closing properly
one pellet or part of on lip will stop the auger from working