Pleasant Hearth Ph50cabps auger jamming

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DCAL

New Member
Oct 12, 2018
1
Upstate NY
Help! My pellet stove auger gets jambed up with pellets between the auger blade and the top cover inside the hopper. The pellets are not too long. 1 inch max. They are good hard wood blend that I have used for years in an older stove with no issues. I even tried another brand with same results. The auger has been changed along with the bushings and there are no burrs on the auger. I called GHP group the manufacturer where I ordered the auger from and they were no help at all and told me there was no reason why it should be doing that. The motor will not break up the pellets that get jammed up and was told its not supposed to by technician. suggestions? Frustrated big time!!