My parents have a Hearthstone Castleton that they installed last year, but it hasn’t been burning all that well. Part of the problem was the wood, but the primary air control doesn’t seem to have an impact on the fire. When it is moved from full open to full closed there isn’t any resistance and there doesn’t seem any change in the flame at all. On my Woodstock Keystone when adjusting the air control you can see an instant change in the flame.
Is it possible the primary air control arm isn’t connected? Is there a way to easily check this or would I need to remove some part to see where is should be connected?
Is it possible the primary air control arm isn’t connected? Is there a way to easily check this or would I need to remove some part to see where is should be connected?