Princess Insert - dealer install couldn’t be completed

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WoodstovinCT

New Member
Feb 22, 2024
4
Connecticut
Today was my installation date on a Princess 29 insert. The dealer cut the damper area and knocked out some bricks as expected to fit the liner. They said that they were unable to make the connection to the stove due to the double lintel and suggested having a mason remove the second lintel and support as necessary. After which, they would return to finish the install. Just wanted to get some opinions on this before I get a call from the sales team. Here are some pictures… thanks
 

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