Hi All,
Moved into a house about a year ago that has a Quadra-Fire Castile pellet stove, which is a first for me, so please forgive my ignorance. Over the past year, it has seen only light use (not a primary source of heating for house) and has worked well, until now. My wife went to use it last night and couldn't get it to start. With her being even less savvy that I am, I thought (hoped) it would be something simple. Well, perhaps it is, but I'll be darned if I can figure it out.
Under normal circumstances, we would usually just hit the "Mode" button on the remote (Model Smart Bat-II), one press for ON, we'd hear a *beep * from presumably the control box, what sounds like a fan kick on, what I believe is the red call light lights up, pellets begin to drop, and soon after, we have fire. When done, hit the Mode button a couple more times for OFF, and it stops feeding, and eventually shuts itself down.
Now, however, when using the remote, there is no beep, no red call light, no fan, dead silence, and nothing happens. Batteries have been replaced, so thinking remote should be fine. If I cycle the power by pulling plug, I get the 6 blue blinks on the control box, fan runs, and after about 15mins it shuts down, sounding "normal" for the most part.
Here's where it gets a bit strange,...with the side panel removed, if I take the remote and hold right up to control box and press the Mode button as if to turn it on, I will hear a *beep* (similar to when it would start normally) but nothing else happens. If I press Mode until off, it beeps again, but still nothing.
Given I can't even rouse the unit with the remote, I'm wondering if the unit needs to relearn the remote, but I have no idea how to initiate that. Beyond that I have no idea what else to check that would account for the remote having no impact on unit!?!?
Thoughts?
Thanks in advance for any suggestions.
Rod
Moved into a house about a year ago that has a Quadra-Fire Castile pellet stove, which is a first for me, so please forgive my ignorance. Over the past year, it has seen only light use (not a primary source of heating for house) and has worked well, until now. My wife went to use it last night and couldn't get it to start. With her being even less savvy that I am, I thought (hoped) it would be something simple. Well, perhaps it is, but I'll be darned if I can figure it out.
Under normal circumstances, we would usually just hit the "Mode" button on the remote (Model Smart Bat-II), one press for ON, we'd hear a *beep * from presumably the control box, what sounds like a fan kick on, what I believe is the red call light lights up, pellets begin to drop, and soon after, we have fire. When done, hit the Mode button a couple more times for OFF, and it stops feeding, and eventually shuts itself down.
Now, however, when using the remote, there is no beep, no red call light, no fan, dead silence, and nothing happens. Batteries have been replaced, so thinking remote should be fine. If I cycle the power by pulling plug, I get the 6 blue blinks on the control box, fan runs, and after about 15mins it shuts down, sounding "normal" for the most part.
Here's where it gets a bit strange,...with the side panel removed, if I take the remote and hold right up to control box and press the Mode button as if to turn it on, I will hear a *beep* (similar to when it would start normally) but nothing else happens. If I press Mode until off, it beeps again, but still nothing.
Given I can't even rouse the unit with the remote, I'm wondering if the unit needs to relearn the remote, but I have no idea how to initiate that. Beyond that I have no idea what else to check that would account for the remote having no impact on unit!?!?
Thoughts?
Thanks in advance for any suggestions.
Rod
