Quad MtVernon AE won't start

[Bob512]

my Mt Vernon AE won't start. There are no error messages. Up on top left of wall thermostat where it should say Start up. It has dotted lines in its place. I unplugged it and same thing happens ! Help !

 

[BigJohnfromCT]

my Mt Vernon AE won't start. There are no error messages. Up on top left of wall thermostat where it should say Start up. It has dotted lines in its place. I unplugged it and same thing happens ! Help !

Bob, I'm an AE owner and wish I had more answers for you. Only thing I can suggest is connecting thermostat directly to stove with a short price of wire. This should eliminate any question about the wire. Good luck.

 

[kappel15]

The wall control is not communicating with the control board. Double check connections on white wire. kap