I recently purchased a one year old step top 5700. I currently have 3 small splits of maple on the bottom, with some newspaper, and small scraps of wood to start the fire. On top of those I have 3 splits of oak. I split them open and tested the splits. The oak are at 10%, and the maple is at 8% give or take a .5%. This is my second fire in this stove and I am having the same problem I had on the first fire. I cant get the stove to think about lighting with out the ash dump open. Here is a pic with the ash door open:
here is my fire with the top air on full, and bottom lever all the way back, this is after 30 seconds of closing the ash dump:
What is my problem? Am I not getting air? Could something be plugged? The glass is clear, and outside the smoke is clear, so what's up? I am used to an old smoke dragon papa bear, and right now I' am thinking I made the wrong decision.
here is my fire with the top air on full, and bottom lever all the way back, this is after 30 seconds of closing the ash dump:
What is my problem? Am I not getting air? Could something be plugged? The glass is clear, and outside the smoke is clear, so what's up? I am used to an old smoke dragon papa bear, and right now I' am thinking I made the wrong decision.