I am new to the forum. Had a custom install of the QF7100 in November 2014. Once we got through the "break in" fires The QF7100 was performing as advertised and we even found ourselves using it almost daily. So when we were recently forecasted to get our first significant snowfall followed by a few days of sub zero temperatures we were actually looking forward to its arrival so we could go through a spell of 24/7 firing. Much to our chagrin once we got home on the day the snow event occurred we began having problems lighting the fire. Not only that when we opened the door to stoke the fire/add wood black smoke would billow out into our living room. After letting the fire die off, which took hours, on opening of the firebox we noticed that the interior bricks which were once visible in their natural white/grayish color, were completely covered in black soot. Actually the entire firebox was covered with black soot. Its as if someone put a lid over the chimney. I've attempted on just lighting a small piece of fatwood to see if I could initiate a draft to go up the flue but it just spills out into the room as well.
All the air control valves are wide open and I even checked outside to make sure that the outside vents are free and clear of obstructions. The only place I cant get to is to the top of the chimney. Its outside my area of comfort due to pitch and height of the roof.
Has anyone come across an issue where the firebox is performing beautifully and then all of a sudden stops working and has airflow issues. Not sure if the snow/cold weather did anything to the chimney thats causing this, but its malfunction precisely coincided with our first snowfall. The chimney does have a termination cap that would conceivably keep clear from obstructions.
Anyways, its still under warranty so the technician will be out Friday, but I thought I'd post in the event someone else has had a similar occurence. Thanks.
Ricardo
All the air control valves are wide open and I even checked outside to make sure that the outside vents are free and clear of obstructions. The only place I cant get to is to the top of the chimney. Its outside my area of comfort due to pitch and height of the roof.
Has anyone come across an issue where the firebox is performing beautifully and then all of a sudden stops working and has airflow issues. Not sure if the snow/cold weather did anything to the chimney thats causing this, but its malfunction precisely coincided with our first snowfall. The chimney does have a termination cap that would conceivably keep clear from obstructions.
Anyways, its still under warranty so the technician will be out Friday, but I thought I'd post in the event someone else has had a similar occurence. Thanks.
Ricardo