Recently I have had a problem with the hopper switch on my Classic Bay 1200. It thinks the hopper is open when it is not and won't drop pellets. I was told my an employee at my local store that it is an ongoing issue with the CB1200s. He said to open up the side panel on the left side of the stove and unplug both wires coming from the hopper. Is it that easy? I don't think that sounds right. Thanks for any help!