RC 300 won't start the fireplace

babo

New Member
Jun 16, 2019
9
pa
Gentlemen,
the original RC300 remote is failing to start the flame. The "big button" won't even light up the remote's screen. At the same time, the"menu" and other buttons work and communicate to the fireplace.
Batteries are new.
is there anything i can do to fix it?
Thank you
 

DAKSY

Patriot Guard Rider Moderator
Staff member
You said the batteries are NEW. Have they been tested for full charge? Each battery should have more than 1.5vDC.
Are the batteries UNDER the unit fully charged, as well?
 

babo

New Member
Jun 16, 2019
9
pa
Bob,
they are all 1.38... Replaced with 1.58, still a no-go. I can turn on the lights and pilot remotely. the burner is the only function that i can't operate using the remote.
> Are the batteries UNDER the unit fully charged, as well?
there are no batteries there. never was any....
 
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