So I have a decent sized propane tank to supply gas for my domestic hot water heater and oven. I started out with a local, family owned company . . . which eventually was bought out by a regional business which immediately raised the rates.
I could deal with the slight increase in rates, but the other day I received a letter detailing all kinds of new charges on top of the cost of the propane ranging from a haz mat safety fee of $12 per delivery, delivery fee, fuel fee, credit card processing fee, minimum fuel usage/rental fee and minimum delivery fee.
I think it may be time to consider another supplier.
My question though . . . do most folks own their own propane tank so they can shop around for prices or is it generally just as affordable to go with a company that provides a tank as long as you only use them for the fuel? I realize that while they may not have a "rental" fee they do have a different price structure for the propane vs. if I called them up and asked them to pump into my own tank.
Thoughts?
	
		
			
		
		
	
				
			I could deal with the slight increase in rates, but the other day I received a letter detailing all kinds of new charges on top of the cost of the propane ranging from a haz mat safety fee of $12 per delivery, delivery fee, fuel fee, credit card processing fee, minimum fuel usage/rental fee and minimum delivery fee.
I think it may be time to consider another supplier.
My question though . . . do most folks own their own propane tank so they can shop around for prices or is it generally just as affordable to go with a company that provides a tank as long as you only use them for the fuel? I realize that while they may not have a "rental" fee they do have a different price structure for the propane vs. if I called them up and asked them to pump into my own tank.
Thoughts?
	
	
 ) So, I run out. Now, they were charging me another fee because I ran out. Hello, you were a no show 3 times, WTF did you expect? Customer service sucked. I just said "Enough, come get your tank" .... them "well, we'll have to charge you for that"..... Me ... "No, you are done".  No charge to remove their tank.