Regency Pro Series f5100/5200

cleetus

New Member
Dec 3, 2019
2
NE
Hello all. I am currently looking to replace my wood stove (which is an old insert with a blower) with a new wood stove to heat my home. I am currently looking at a Regency f5100 that is an unused floor model at a store by me and the salesman has come down too 2750 out the door. Everywhere i call it lists for 3800-3900. I have a hard time finding reviews on this stove. I also asked about the difference between the 51 and 52 but he said there is no difference just updated the model due to regulations. Does anyone here have any first hand reviews with this stove? Thank You
 

bholler

Chimney sweep
Staff member
Jan 14, 2014
21,503
central pa
Hello all. I am currently looking to replace my wood stove (which is an old insert with a blower) with a new wood stove to heat my home. I am currently looking at a Regency f5100 that is an unused floor model at a store by me and the salesman has come down too 2750 out the door. Everywhere i call it lists for 3800-3900. I have a hard time finding reviews on this stove. I also asked about the difference between the 51 and 52 but he said there is no difference just updated the model due to regulations. Does anyone here have any first hand reviews with this stove? Thank You
We have installed a few of them and the customers seem pretty happy. We haven't come across any issues with them yet.

And they were correct there were no changes. They just had to retest them for 2020
 

modkok9999

New Member
Jan 5, 2020
3
Maryland USA
We have installed a few of them and the customers seem pretty happy. We haven't come across any issues with them yet.

And they were correct there were no changes. They just had to retest them for 2020
I have the Regency F5100 I purchased almost 2 years ago and installed by the company that sold it to me. Was very happy with it at first. However, after about four months of use, the CAT started to fail and deteriorate. It was determined by the company that sold me the wood stove and a Regency rep that there was too much draft created by my masonry chimney. The wood stove was installed in my basement of a two story home and my chimney is about 35' tall with a 12' x 10' flue. I was advised that the flue was too large for the wood stove and that I had to install a new 8" stainless steel liner. The liner was installed inside my existing flue from the wood stove to the top of my chimney. The Regency rep said that this would correct the issues with the CAT failing. After the new flue liner was installed and a new CAT installed in the wood stove, guess what..... same problem. The same Regency rep arrived again a couple months ago and couldn't tell me what was wrong. I am now getting questioned as to what type of wood I burn and how I am operating the wood stove. The Regency rep also said that I would probably have to buy a new CAT every couple of years. WHAT! Advertised with a 10 year warranty on the CAT and now I have to buy one every 2 years at over $500. Terrible. The Regency rep has not been calling me back. Almost two weeks ago I spoke with the owner of the company that sold me the wood stove and he said he was have lunch with the Regency rep that day and that he would call me back once he heard something. Still no calls. I am 45 years old and have been using wood stoves since a teenager. I know what I am doing. Very frustrating! I'm ready to yank this thing out of my basement and set it outside.
 

bholler

Chimney sweep
Staff member
Jan 14, 2014
21,503
central pa
I have the Regency F5100 I purchased almost 2 years ago and installed by the company that sold it to me. Was very happy with it at first. However, after about four months of use, the CAT started to fail and deteriorate. It was determined by the company that sold me the wood stove and a Regency rep that there was too much draft created by my masonry chimney. The wood stove was installed in my basement of a two story home and my chimney is about 35' tall with a 12' x 10' flue. I was advised that the flue was too large for the wood stove and that I had to install a new 8" stainless steel liner. The liner was installed inside my existing flue from the wood stove to the top of my chimney. The Regency rep said that this would correct the issues with the CAT failing. After the new flue liner was installed and a new CAT installed in the wood stove, guess what..... same problem. The same Regency rep arrived again a couple months ago and couldn't tell me what was wrong. I am now getting questioned as to what type of wood I burn and how I am operating the wood stove. The Regency rep also said that I would probably have to buy a new CAT every couple of years. WHAT! Advertised with a 10 year warranty on the CAT and now I have to buy one every 2 years at over $500. Terrible. The Regency rep has not been calling me back. Almost two weeks ago I spoke with the owner of the company that sold me the wood stove and he said he was have lunch with the Regency rep that day and that he would call me back once he heard something. Still no calls. I am 45 years old and have been using wood stoves since a teenager. I know what I am doing. Very frustrating! I'm ready to yank this thing out of my basement and set it outside.
Did they test your draft? Did they install a damper or dampers to get your draft within spec? If not I am sure you are still overdrafting. But yes you will be replacing the cat every few years. 10000 hours to be exact.
 

modkok9999

New Member
Jan 5, 2020
3
Maryland USA
Did they test your draft? Did they install a damper or dampers to get your draft within spec? If not I am sure you are still overdrafting. But yes you will be replacing the cat every few years. 10000 hours to be exact.
Both the company that sold me the stove and the Regency rep have never mentioned testing the draft! How is the testing administered?
 

bholler

Chimney sweep
Staff member
Jan 14, 2014
21,503
central pa
Both the company that sold me the stove and the Regency rep have never mentioned testing the draft! How is the testing administered?
Stick a draft gauge either in the cat probe hole or a hole in the pipe with the stove burning on full air
 

Highbeam

Minister of Fire
Dec 28, 2006
17,255
Mt. Rainier Foothills, WA
The whole 10 year cat warranty is a marketing trick. Several companies have started making that warranty to compete with each other but the reality is that a cat is only rated for 10000-12000 hours of normal life and if you burn up those hours in 2 years then you need a cat every two years. If you burn every Saturday for a few hours then that cat might just last 10 years. See the trick? Oh and the warranty usually only covers the first cat so it's not worthless but I fear the unsuspecting cat stove buyer will expect an actual 10 years of service.

My current cat is up near 16000 hours and is ready to be replaced. They can keep functioning at greatly reduced performance for quite a while if you like gunked up flue, smoke, and wasted wood!
 
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tadmaz

Feeling the Heat
Dec 21, 2017
436
Erin, WI
I am 1.5 seasons into my cat, definitely have some crumble in the middle. I will attempt to get a free replacement at the end of this season, we'll see how that goes. I would be curious as to how the warranty cat replacement has went for others.
 

Woody Stover

Minister of Fire
Dec 25, 2010
12,160
Southern IN
I am 1.5 seasons into my cat, definitely have some crumble in the middle. I will attempt to get a free replacement at the end of this season, we'll see how that goes. I would be curious as to how the warranty cat replacement has went for others.
I think the warranties have been pretty standard...full replacement the first three years, prorated from year four through six. I've never called in a warranty. Before I got my wood drier, I crumbled some cats but they kept working.
 

Newburnerwisconsin

Feeling the Heat
Jul 8, 2015
457
wisconsin
I have the Regency F5100 I purchased almost 2 years ago and installed by the company that sold it to me. Was very happy with it at first. However, after about four months of use, the CAT started to fail and deteriorate. It was determined by the company that sold me the wood stove and a Regency rep that there was too much draft created by my masonry chimney. The wood stove was installed in my basement of a two story home and my chimney is about 35' tall with a 12' x 10' flue. I was advised that the flue was too large for the wood stove and that I had to install a new 8" stainless steel liner. The liner was installed inside my existing flue from the wood stove to the top of my chimney. The Regency rep said that this would correct the issues with the CAT failing. After the new flue liner was installed and a new CAT installed in the wood stove, guess what..... same problem. The same Regency rep arrived again a couple months ago and couldn't tell me what was wrong. I am now getting questioned as to what type of wood I burn and how I am operating the wood stove. The Regency rep also said that I would probably have to buy a new CAT every couple of years. WHAT! Advertised with a 10 year warranty on the CAT and now I have to buy one every 2 years at over $500. Terrible. The Regency rep has not been calling me back. Almost two weeks ago I spoke with the owner of the company that sold me the wood stove and he said he was have lunch with the Regency rep that day and that he would call me back once he heard something. Still no calls. I am 45 years old and have been using wood stoves since a teenager. I know what I am doing. Very frustrating! I'm ready to yank this thing out of my basement and set it outside.
$500 for a replacement combustor? Wow. I am not surprised with palladium prices continuing to move higher. It’s over $2000 an ounce now.