I have a new avalon arbor, that I am unable to control once I have a the stove over half loaded. details, 25 feet of stainless double wall three years old, used with a small avalon wood stove for two years trouble free, bought new stove installed three weeks ago, checked chimney at that time for creosote, found none. burnt first fire to burn off oders, every thing seemed fine, kept fire going next day loader her up two thirds fuel, and away she went, external temps exceeded 550 degrees (thats as high as my infra red thermometer reads) baby sat for three hours till she burned her self down, contacted dealer they contacted avalon, they sent me a new combustion pack and gaskets, which I had to install, I also installed a chimney dampner at this time, started another fire got every thing warmed up loaded up to two thirds again, closed everything down included the chimney dampner and the fire went wild again, this time I even plugged the air intake vent but could still hear the stove sucking air external stove temps exceeded 550 degrees again, but not to as much of the areas as the first time, thanks the dampner and plugging the vent. any thoughts. any one know what are considered safe unsafe operqting temps. I will be calling my dealer again today, so far they have been helpful but have seemed to expect me to do all the repair work myself. I particulary like the fact that the avalon factory has no way to contact them directly and will not call me to answer questions, I have to call the dealer, he calls them, they call him, he calls me, I call you get the pictures. thnks for any input