Rust on new stone?

[MrDubya]

Is this rust or some form of discoloration from heat? This stove was installed new about a month ago.

 

[kennyp2339]

Looks like fine brown ash build up

 

[Dan Freeman]

The 2nd picture looks like rust to me. Have you tried to remove it? Ash should remove easier than rust.

 

[begreen]

I'm not seeing anything unusual. What stove is this and what/where is the second picture showing?

 

[buc74]

I've have some of the same brown stuff on our stove for the second year. I guess now I'll see if it wipes off.

 

[MrDubya]

I'm not seeing anything unusual. What stove is this and what/where is the second picture showing?

It’s a Ventis insert. Second pic is above door and below top of stove.

 

[MrDubya]

Here’s another pic. Same thing inside of hood /blower shroud. This is right side of stove but it’s on left also.

 

[begreen]

Looks like some areas that didn't get painted. As steel heats up, oxidation is accelerated. It's not uncommon to see this inside the firebox, but less so on the exterior.

 

[wjohn]

I agree. That looks like poor prep prior to paint, or poor paint coverage at the welds.

Not 100% sure on the stuff on the surface inside the door as that could be the common light brown coating or maybe the paint giving way due to being inside the firebox at high temps.

 

[MrDubya]

Thx guys. I’m gonna call the company that installed it tomorrow and let them take a look. It’s a month old so if it’s a factory defect they can either fix it or replace the unit.

 

[JonH]

Thx guys. I’m gonna call the company that installed it tomorrow and let them take a look. It’s a month old so if it’s a factory defect they can either fix it or replace the unit.

did you ever find something out? which ventis insert do you have and are you happy with it? I'm trying to do research and the ventis HEI 240 and HEI350 have caught my eye but I can't find any reviews of them anywhere.

 

[MrDubya]

did you ever find something out? which ventis insert do you have and are you happy with it? I'm trying to do research and the ventis HEI 240 and HEI350 have caught my eye but I can't find any reviews of them anywhere.

Yes I did. The installer contacted both the distributor and manufacturer. Both gave the same guidance. Apparently the welds are a common areas to get some rust “dust” due to temperature fluctuations and that simply brushing it off and apply some high temp paint if needed is fine. It’s not a defect and even if it was the warrant would cover it. But long story short, it’s apparently not an issue. I’ll going to clean up the areas and see how it goes. I brushed the front above door off and seems fine so far.

 

[clancey]

Why take up your time with that anyway there are more serious things that might be out there to attend to--just thinking here...old mrs clancey