Hello,
I just had a Pacific Energy Summit Insert installed in Oct 2008 and really like it. However, I have a problem:
When I open the door, smoke comes into the room. I called the installer about it and they said to do these steps (which I follow)
1. Turn off the fan
2. Open the draft to High
3. Open the door very slowly in stages (starting with just a crack) and let the draft adjust.
I have done all 3 steps (waiting for minutes at a time for the draft to adjust), but smoke still enters the room when I put another piece of wood in.
Any suggestions on how to improve this? It is driving me crazy to think that it will be like this forever.
Thanks for any assistance.
One point of clarification: There is not a ton of smoke coming out of the door, just wisps. But it is enough that it the room smells noticeably smoky every time the door is opened.
I just had a Pacific Energy Summit Insert installed in Oct 2008 and really like it. However, I have a problem:
When I open the door, smoke comes into the room. I called the installer about it and they said to do these steps (which I follow)
1. Turn off the fan
2. Open the draft to High
3. Open the door very slowly in stages (starting with just a crack) and let the draft adjust.
I have done all 3 steps (waiting for minutes at a time for the draft to adjust), but smoke still enters the room when I put another piece of wood in.
Any suggestions on how to improve this? It is driving me crazy to think that it will be like this forever.
Thanks for any assistance.
One point of clarification: There is not a ton of smoke coming out of the door, just wisps. But it is enough that it the room smells noticeably smoky every time the door is opened.