Hello. I have a QuadraFire Santa Fe insert. I woke up this morning and I noticed there was a larger than usual pile of pellets in the burn pot and they just kept coming. Usually, they burn off before more come. I shut it off for a few minutes and let the "excess" pellets burn and switched the thermostat back on. It burned well for a few hours but now I have pellets that are backed up into the chute.
I turned the stove off via thermostat but I have a pot full of smoldering pellets and some burning in the bottom of the chute. What causes this?
I turned the stove off via thermostat but I have a pot full of smoldering pellets and some burning in the bottom of the chute. What causes this?


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