Stove Dropping Too Many Pellets

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With the bad weather and long holiday may be a good time to break out the manual and read the cleaning recommendations. Its available online as well. We want you back and safe, not on the headlines. With the extended cold here we have been seeing a big jump in heating related fires.
 
Thanks for the help everybody. I thought the stove was the problem but it was just the owner. I have the manual and I will go through it again to make sure I am on top of the cleaning schedule.
 
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