Hi all,
I just had the Summit insert installed yesterday and am having a horrible time with it. It looks great, but so far only operates as a fireplace. I can get the fire ripping and roaring pretty well with little smoke in the house, but only with the door open. As soon as close the door, the fire goes down to embers within a minute or two, killing the fire I had going at a strong rate. The air control is set to START, and I have a few windows open to ensure proper draft. No matter what combination of wood, kindling, and paper I have tried, closing the door has 100% always resulted in the destruction of the fire. After 5 hours of this I'm beyond frustrated.
BTW, I paid top dollar to have this professionally installed, so install error SHOULD be out of the question. What the heck could I possibly be missing here?
I just had the Summit insert installed yesterday and am having a horrible time with it. It looks great, but so far only operates as a fireplace. I can get the fire ripping and roaring pretty well with little smoke in the house, but only with the door open. As soon as close the door, the fire goes down to embers within a minute or two, killing the fire I had going at a strong rate. The air control is set to START, and I have a few windows open to ensure proper draft. No matter what combination of wood, kindling, and paper I have tried, closing the door has 100% always resulted in the destruction of the fire. After 5 hours of this I'm beyond frustrated.
BTW, I paid top dollar to have this professionally installed, so install error SHOULD be out of the question. What the heck could I possibly be missing here?