To complain or not to complain?

[Cody901]

Harman Accentra 52i auger noise. I've read a lot about this noise and kinda think it's something I just have to deal with. It does quiet down once the stove warms up. Let me know what you think?

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[Tails1]

Sounds like what you would hear if the auger is jamming. Has it always done this?

 

[Cody901]

Yeah from the very first start up. I'm gonna check the fines box this Sunday during my cleaning. Almost sounds like it is the sheet metal for the hopper vibrating from the motor. When the hopper is almost empty it is even more noticeable


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[ohbix]

Does it correlate w/ auger motor on? Sounds like bearings to me - my fan starts that sound when it's time to replace convection fan bearings.

 

[Cody901]

Yup, think it's a bad bearing from the factory? 11/9 was the very first start up for the stove.


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[Tails1]

Yup, think it's a bad bearing from the factory? 11/9 was the very first start up for the stove.


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I'd be finding which motor is causing it and looking for warranty. That can only get worse.

 

[gfreek]

Complain

 

[Peterfield]

Yup, think it's a bad bearing from the factory? 11/9 was the very first start up for the stove.


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Had the exact noise on my 52i almost out of the box. It was a bearing in one of the blower motors. Technician from where I bought it came by and replaced both and noise disappeared. Definitely call your shop. I hesitated at first but it's under warranty.

 

[Cody901]

Now that I'm thinking about it, it does makes sense when the bearing is cold it's louder and once the stove warms it up it does quiet down. I will be calling!


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[Tails1]

Harman Accentra 52i auger noise. I've read a lot about this noise and kinda think it's something I just have to deal with. It does quiet down once the stove warms up. Let me know what you think?

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And the dog walked by...:D

 

[rona]

Sometimes the place that makes the motors gets a bad batch of bearings from the bidding process - cheaper is getting the bid instead of quality. Yep make it last one day past the warranty.