I have a ussc 8500 I can't seem to get anywhere with the company. I have been thru ten (10) ton of pellets since October 14, In a new one story home? I have melted three agitators and the stove door is white, properly vented and return air is set up properly, I have reset and it just continues to be a dragon, any help would be nice.
on high it was set at 16.80lbs per hour that would explain allot, my fan 2 setting was at 6 its a wonder the house didnt burn down, thank you the videos are a gift.