Just found this forum, would sure appreciate some help. I'm sure I have a Resolute Acclaim with catalytic, but -- to look at the Vermont Castings site -- seems that this model just doesn't exist. Following Murphy's law, I've misplaced the manual (even though I have the manual for every single other item purchased in my house, down to blender and coffee-maker.) At the Vermond Castings site, I can find manuals for non-catalytic only.
But there my stove sits, with catalytic convertor, and looking exactly like the photos online of Resolute Acclaims that I've been double-checking.
Unfortunately I didn't buy this stove from a dealer but from someone on the small island where I live -- a big mistake, in hindsight. The wood stove -- though it gets 100% for looks -- has never thrown anywhere near the heat of woodstove in previous house. And now there's something wrong with it ... I hope that someone will come out to service it from the nearest dealer, but first I'd like to have the manual.
Any advice? Does anyone else have or know of this model with catalytic converter?
(I have to say that I consider it poor policy for a company to not provide any contact number or way to contact with a question by email. The Vermont Castings web site does have FAQs section, and I wonder how they get the questions as apparently the company doesn't want to receive any questions at all
I did find an 800 number posted at this Forum and will try it again during biz hours on Monday.
Thanks for any help with this.
But there my stove sits, with catalytic convertor, and looking exactly like the photos online of Resolute Acclaims that I've been double-checking.
Unfortunately I didn't buy this stove from a dealer but from someone on the small island where I live -- a big mistake, in hindsight. The wood stove -- though it gets 100% for looks -- has never thrown anywhere near the heat of woodstove in previous house. And now there's something wrong with it ... I hope that someone will come out to service it from the nearest dealer, but first I'd like to have the manual.
Any advice? Does anyone else have or know of this model with catalytic converter?
(I have to say that I consider it poor policy for a company to not provide any contact number or way to contact with a question by email. The Vermont Castings web site does have FAQs section, and I wonder how they get the questions as apparently the company doesn't want to receive any questions at all
I did find an 800 number posted at this Forum and will try it again during biz hours on Monday.
Thanks for any help with this.
