Things have been going well with the new stove, but last night I put in 4 medium sized splits on top of a good hot coal bed, and the fire took off. I closed down the air a little to slow it down, and had the fan going on high. The secondary tubes were glowing a little, but I wasn't too worried about that, from what I've read here that's pretty normal with a hot fire. I turned off all the lights and could see a slight glow on the top of the stove back inside of where the fan air comes out, where I could see the actual steel body underneath the enamel surface. I also peeked behind the surround and could see a slight glow on the body of the stove that's back in the fireplace. That's part of the problem with inserts I guess, you can't see the whole body of the stove, and with the Hampton I have all of this enameled cladding on it, so it's hard to see the actual body of the stove.
One other thing that seemed strange is that the manual said that you should not operate the fan with the draft control closed down more than halfway. That seems counterintuitive in a situation like this where the stove gets too hot. Don't you want to close the air down to slow down the fire, but also run the fan on high to cool off the stove as much as possible?
This is the first problem I've had, otherwise the stove has been fantastic.
One other thing that seemed strange is that the manual said that you should not operate the fan with the draft control closed down more than halfway. That seems counterintuitive in a situation like this where the stove gets too hot. Don't you want to close the air down to slow down the fire, but also run the fan on high to cool off the stove as much as possible?
This is the first problem I've had, otherwise the stove has been fantastic.