We have been using our Adv II for a couple of weeks now and its been pretty good so far but I have a couple of questions.
1. A couple of times when the stove has been going a couple of hours it seems like the flame is burning all around the exit hole for the pellet feed. The flames seem to dance all around the hole sometimes jumping up it slightly. The insulation around the feed hole is crumbling a little bit. Since this is our first pellet stove I am not sure this is correct. It seems like the flame is being drawn toward it instead of burning straight up. Any suggestions??
2. The other question is about the burn also. I have noticed that sometimes the pellets seem to pile up in the grate. It is like there is too much feed or not enuff air but it happens only when the stove has been on for awhile. The grate is the old style that seems to have a crack in it ,running up and thru the niddle of the grate holes. i was told by a local dealer that the new style grate and kit do not help that much.
Any help would be appreciated greatly thanksl
1. A couple of times when the stove has been going a couple of hours it seems like the flame is burning all around the exit hole for the pellet feed. The flames seem to dance all around the hole sometimes jumping up it slightly. The insulation around the feed hole is crumbling a little bit. Since this is our first pellet stove I am not sure this is correct. It seems like the flame is being drawn toward it instead of burning straight up. Any suggestions??
2. The other question is about the burn also. I have noticed that sometimes the pellets seem to pile up in the grate. It is like there is too much feed or not enuff air but it happens only when the stove has been on for awhile. The grate is the old style that seems to have a crack in it ,running up and thru the niddle of the grate holes. i was told by a local dealer that the new style grate and kit do not help that much.
Any help would be appreciated greatly thanksl
