First, we want to thank everyone for the wealth of information on this forum.
Last spring, we decided to install a pellet boiler to move away from propane for heat and DHW. We spent a few months reading reviews and contacting dealers to see which system would best fit our needs. We looked at Okofen, Froling, MEsys, Harman, Kedel, and Windhager. In the end, we chose the Windhager because of its features, ease of use/maintenance, price, and Marc Caluwe's service.
While price wasn't our primary concern, its important to note the Biowin with the bulk feeding system cost us $3-5K less than the competition. Likewise, we found quite a disparity with regard to dealer responsiveness to questions or price quotes. My wife contacted one dealer several times for a price quote and they finally returned her call over 2 months later.
Marc was great to work with before, during, and after installation. Additionally, while the Biowin deserves my recommendation, Marc's tech support and knowledge far exceeds the product, and we appreciate his quick and honest responses to call/emails. Buy with confidence!
We took part in the NH pellet rebate program and I was delightfully surprised how quick we received our rebate. From the day I mailed the application to the state, it took less than a week to be approved and receive the check. I encourage anyone in NH getting a pellet boiler to take part in the program. If you have any questions about the process please let me know and I'll do my best to answer them. Also, Barbara, the state employee who works with the rebate program, was friendly and quick to answer any questions.
If you have any questions or want me to take a specific photo of the system please let me know. Thanks everyone!
Lowering into the basement
Uncrated and ready for electrical and plumbing
Tied into existing system
Up and running
Bulk pellet delivery from Maine Energy. They're great to work with!!
3+ tons of pellets
Cleaning the boiler is very easy and takes about 15-20 mins. I only took a few photos of this process. Ash bin at 2+ tons burnt
Inside boiler
Burn pot
Inside the burn pot after the cone, air pin, and grate are removed for cleaning. The Biowin includes a handy tool to easily remove the cone and scrape off the residue.
Clean burn chamber
Clean cone, air pin, and grate
Last spring, we decided to install a pellet boiler to move away from propane for heat and DHW. We spent a few months reading reviews and contacting dealers to see which system would best fit our needs. We looked at Okofen, Froling, MEsys, Harman, Kedel, and Windhager. In the end, we chose the Windhager because of its features, ease of use/maintenance, price, and Marc Caluwe's service.
While price wasn't our primary concern, its important to note the Biowin with the bulk feeding system cost us $3-5K less than the competition. Likewise, we found quite a disparity with regard to dealer responsiveness to questions or price quotes. My wife contacted one dealer several times for a price quote and they finally returned her call over 2 months later.
Marc was great to work with before, during, and after installation. Additionally, while the Biowin deserves my recommendation, Marc's tech support and knowledge far exceeds the product, and we appreciate his quick and honest responses to call/emails. Buy with confidence!
We took part in the NH pellet rebate program and I was delightfully surprised how quick we received our rebate. From the day I mailed the application to the state, it took less than a week to be approved and receive the check. I encourage anyone in NH getting a pellet boiler to take part in the program. If you have any questions about the process please let me know and I'll do my best to answer them. Also, Barbara, the state employee who works with the rebate program, was friendly and quick to answer any questions.
If you have any questions or want me to take a specific photo of the system please let me know. Thanks everyone!
Lowering into the basement
Uncrated and ready for electrical and plumbing
Tied into existing system
Up and running
Bulk pellet delivery from Maine Energy. They're great to work with!!
3+ tons of pellets
Cleaning the boiler is very easy and takes about 15-20 mins. I only took a few photos of this process. Ash bin at 2+ tons burnt
Inside boiler
Burn pot
Inside the burn pot after the cone, air pin, and grate are removed for cleaning. The Biowin includes a handy tool to easily remove the cone and scrape off the residue.
Clean burn chamber
Clean cone, air pin, and grate
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