Greetings my name is Woody Chain I am a "Official Authorized Online" Flex Fuel factory trained Woodmaster dealer. I made this video about the Flex and other innovative products Woodmaster is introducing to the American market. I hope it helps folks here understand the Flex Fuel Wood/Pellet/Chip Biomass Gasification Boiler/Furnace. The Flex is an American made boiler that is built in Red Lake MN under licence from SolarFocus in Austria where it is one of the top Biomass Gasiification Boilers in Europe and is well proven and respected. The Woodmaster Flex Fuel has been Americanized and is built heavier and has a different control system. Americans are not like Europeans when it comes to our boilers. I have met many Germans, Swiss, and Austrians who literally wax their boilers, you can eat of the floor in their boiler rooms, they are very proud of their boilers and will show off their boiler rooms as Americans show off their "MAN CAVES" and muscle cars. Few Americans would ever think to wax their boiler, we like to load and go. Our electrical grid system is also a lot dirtier, they use 220 volts and they have far less fluctuation in the Hertz than we do, which is why some European Control systems don't hold up well here. Most N. Americans lead very busy lives and just want to "Load and Go". This why outdoor boilers are so popular here. You would never see such a thing in Europe, when they come here and see our outdoor boilers many of them laugh at how inefficient they are and that anyone would "ever burn such a thing." Those days are coming to an end here in America, just like cheap gas.....In many countries it is illegal to own and burn a boiler that does not incorporate water storage and batch burn, idling a solid fueled boiler is unthinkable. Just like you would never start a generator and let it idle all day, letting it speed up and slow down as the electrical consumption varies, but instead you would run it at its optimal efficiency and put the electricity into a battery bank drawing it back out as needed and running the generator when the batteries ran down. European boilers use Thermal Batteries to store BTU s efficiently using far less wood and making far less particulates than our Outdoor Smudge Pots.
Woodmaster owner Chuck Gagner could see the handwriting on the wall with future EPA regulations and wanted to offer Americans a state of the art, top of the line biomass gasifier with Lambda technology that would be built in his facility by Americans. He toured Europe and met with many manufactures before settling on the Flex Fuel. It took many years of negotiations to work out the details to make this happen. Rather than start from scratch, Chuck figured it would make more sense to partner with the best. The Europeans have had the edge on us in this field for many years. With the Flex Fuel Chuck has the leap on his competition here in America and is offering many other innovative biomass products that are cutting edge and will convert a old outdated boiler into a high tech clean burning, high efficiency biomass burning boiler or forced air furnace. I have been involved in the Hearth/HVAC industry over 33 yrs and I also have shared Chucks vision for American made products that can stand toe to toe with the imports. I have traveled all over this country and met with various manufactures looking for the best products I could offer my clients. We are extremely proud to have been chosen to represent the Flex Fuel online as Woodmaster only wants professionals who know and understand the product representing it. They have a lot invested in this venture and have backed the product with the best warranty on the market. "For a period of one year from the purchase of your Flex Fuel furnace, if you can find another proven, reliable furnace brand that offers a hydronic heater and the same fuel options in one unit cleaner and more efficient than the Flex Fuel line, we will give you your money back for the furnace". That is what we call in Montana, "Put up or shut up". So far my experience as a Woodmaster dealer has been very positive, they have proven to be my best supplier in terms of dealer support. They provide more training and tools than any other manufacture out there. A dealer is only as good as their suppliers, that is a fact. I am the type that cares about my customer and believes service begins with the sale, we can offer full radiant design services and complete parts and repair services through the support system that Woodmaster has built, they even have a online university to help their dealers get educated on the product line and hydronic heating systems, as far as I know, they are the only ones that go to that level. When we have a question, we get an answer within 24 hrs! No longer do I need to make excuses for my supplier. We can even offer financing and leasing packages as well as residential and commercial and even industrial boilers and control systems. They have one of the most knowledgeable staffs in this country and the happiest dealer base I have ever met. Together with Obadiahs network of professionals and engineers, we can offer one stop shopping for just about any boiler need out there. I will see if we cant round up some folks to post their experiences here. Otherwise I will do my best to help anyone with any questions they might have.