Giovanni said:gw2kpro said:mlwschultz said:What does all of this mean for those us has that have just bought a Harman stove (that's been delivered & installed by the dealer)? The dealer just delivered 3 more tons of pellets Friday afternoon & said they are sold out of stoves for the year.
Just like in any industry, if your dealer goes belly-up, best of luck getting service from them because they're no longer an entity. If the parent company goes belly-up, there's no more warranty, your recourse will have the words "class action" associated with them and will take years to get your $100 settlement.
This is one of the reasons that I bought my stoves for the absolute rock bottom deal I could find them online, I contracted one install and the other I'm doing myself. I have taken them both down and understand well how they work, and could do most repair work myself. I wasn't going to pay $1200-1500 more per stove to have the "peace of mind" of the local dealer (I have the "peace of mind" of having more than $2500 extra in my pocket between the two, which would buy me almost 2 more stoves) , I feel very bad for the people that are going to get hurt by thie Harman deal, there are going to be a lot of dealerships go out of business.
My sentiments exactly!
John
Same here. Saved hundreds online (enough to buy 3 ton of pellets) and there are plenty of little guys out there who do good work and need the work this winter to get all the service you need. Plus my online stove has full warrenty for parts.