Hi
I have a St Croix EXP, this is my second season with it. Can someone please tell me why sometimes my heat level will freeze? If its on low and you want to put it up the light won't move you have to wait awhile then do it. Same thing when its on high and want to lower it. I know if you were to open the door you have to wait like a minute or so before you touch the heat level but this isn't the case. The stove could be running all night and I just want to turn it up and can't. My dealer says it could be a gust of wind. I think he is full of wind didn't happen last year and by the way I have zero wind this morning and my air kit has been removed per his request.
I have a St Croix EXP, this is my second season with it. Can someone please tell me why sometimes my heat level will freeze? If its on low and you want to put it up the light won't move you have to wait awhile then do it. Same thing when its on high and want to lower it. I know if you were to open the door you have to wait like a minute or so before you touch the heat level but this isn't the case. The stove could be running all night and I just want to turn it up and can't. My dealer says it could be a gust of wind. I think he is full of wind didn't happen last year and by the way I have zero wind this morning and my air kit has been removed per his request.