Jotul rocks!!!

[Pallet Pete]

So far i can say this is the best built stove I have ever owned and it performs like a champ! I will most
likely stick with jotul if I need another stove someday it is a real beauty in every way. Our old stove
was a tank and built well but lacked cusromer support! My experience has been any thing eventually
needs work which is why we are glad we chose a good dealer as well.

Jags do you have pics of that log splitter? I would love to see it!

Pete

I'm sorry . . . but since you now have a Jotul (Yo-tul) you now must refer to Jags as "Yags" and myself as "Firefighter-Yake."

Yikes yake I don't know if yags is gonna like that !

Pete the Yotul owner :lol:

 

[Pallet Pete]

Backwoods I am so happy to have good support it is worth the price for a good stove and support. I believe Dennis is right that Woodstock is the best but Jotul has proven good so that makes It all worth it in the end to me. We liked Woodstock a lot but I just couldn't rap my head around no dealer for nearby help !

Pete

 

[Coleman Stove]

This morning I heard a strange noise on our stove and realized the front re-burn tube was rattling and thought it was some what odd. It is wrapped in a cast iron sleeve that has come slightly loose ( it was a display model stove ) so I called my dealer who talked to Jotul. The response was instant my phone rang and I heard hello I am calling from jotul I heard you where having an issue with your new stove could you disceribe it to me? I almost teleported to wherever they called me from and hugged that lady after our harman disaster! Long story short they told me how to to check all the screws on the baffle and make sure it was tight problem solved no noise. Here is the best part! we will ship you a baffle free of charge to replace the faulty one if this does not fix it ! WWHHAATT! They didn't even care about the fact that it was a display model so thank you Jotul for making me the happiest customer in the world you rock!

Satisfied customer ( so far ) :lol:
Pete

Well either way it always feel good to receive quality customer service. Congratulations on your smooth transaction its always good to hear that customers are getting what they deserve.